IT Department Lead

Responsibilities:

• Lead and supervise the full Internal IT Department: Platform Engineering, Infrastructure Security, IAM and FinOps.
• Drive company-wide and team-level infrastructure initiatives, co-defining strategy and roadmap with the CIO and rest of the team.
• People management across the department: staffing, career guidance, performance reviews, and raising the technical bar.
• Maintain clear, consistent communication with C-level executives and group leads to strengthen cross-functional relationships and eliminate DevOps silos.
• Act as the primary point of contact for all internal IT matters, staying in constant sync with the CIO on new initiatives and resource allocation.
• Adapt the best of AI technology to the daily engineering and non-engineering working routine.
• Communicate with external clients when required, representing the department's capabilities and aligning on infrastructure needs.
• Continuously identify and implement improvements and optimisations in the way the organisation works.
• Support hiring efforts: sourcing, interviewing, and evaluating candidates to grow the team with top talent.
• Conduct monthly performance reviews using Rippling, providing structured feedback.

Must Haves:

• Proven experience leading and scaling IT / infrastructure / platform engineering teams (5+ years in a management role).
• Strong background in cloud infrastructure, Kubernetes, and DevOps/SRE practices.
• Strategic thinking with the ability to co-define and execute on technical roadmaps.
• Hands-on understanding of infrastructure security, IAM, and FinOps disciplines.
• Experience translating compliance and audit requirements (e.g. SOC2, ISO 27001, or sector-specific frameworks) into operational controls.
• Comfort owning or governing internal AI tooling and agentic workflows, with a security-first mindset.
• Excellent people management skills: hiring, mentoring, career development, and performance management.
• Ability to communicate complex technical topics clearly to C-level stakeholders and non-technical audiences.
• Practical experience with security incident response and threat modelling, ideally including supply-chain and adversarial/state-actor scenarios.
• Comfortable operating in a fully remote, async-first, globally distributed environment.
• Strong organisational and prioritisation skills, able to juggle multiple initiatives and stakeholders simultaneously.

What We Offer/ Benefits:

• Flexible Work Options: Remote-first culture with the opportunity to work from anywhere.
• Global and Diverse Workforce: You'll work with people from various backgrounds and cultures.
• Learning and Development: You'll work on innovative, challenging projects and have access to experts and mentors to enhance your skills.
• Career Growth: Access to training, mentorship, and opportunities to contribute to open-source initiatives.
• Global Events and Conferences: Opportunities to attend the industry events.
• Collaborative and Innovative Culture: We foster teamwork and encourage new ideas.
• Unlimited Time Off: Enjoy the freedom to structure your working hours in a way that suits you best, with the flexibility to take unpaid time off whenever needed to maintain a healthy work-life balance.
• Equity participation allowing you to benefit directly from the company's success.