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Join Alpaca as a Registered Brokerage Specialist, managing partner account conversions and migrations in a dynamic remote environment. Ideal for candidates with 3-5 years in brokerage operations and strong attention to detail.
Alpaca is a US-headquartered, global leader in agent-first brokerage infrastructure for stocks, ETFs, options, crypto, fixed income, 24/5 trading, and more. Amongst our subsidiaries, Alpaca is a licensed financial services company, serving hundreds of financial institutions across 40 countries with our institutional-grade APIs. This includes broker-dealers, investment advisors, wealth managers, hedge funds, and crypto exchanges, totaling over 10 million brokerage accounts. Our global team is a diverse group of experienced engineers, traders, and brokerage professionals who are working to achieve our mission of opening financial services to everyone on the planet. We're deeply committed to open-source contributions and fostering a vibrant community, continuously enhancing our award-winning, developer-friendly API and the robust infrastructure behind it.
Key Responsibilities
- Serve as a key operational point of contact for Alpaca’s Broker API partners to facilitate and manage the inbound asset migration process.
- Project manage the asset migration lifecycle from beginning to end.
- Build strong relationships with partner firms to ensure smooth day-to-day operations and issue resolution.
- Lead onboarding and conversion of introducing brokers and RIAs from other clearing or custodial firms.
- Coordinate operational setup, documentation, and system integration for new partner firms.
- Develop and maintain repeatable playbooks and documentation for conversion and integration processes.
- Partner with compliance, product, and engineering teams to identify and resolve conversion gaps or issues.
- Reconcile migrated assets and ensure accuracy.
Qualifications
#### Required
- 3–5 years of experience in brokerage operations, clearing, or account transfer operations.
- Hands-on experience with account transfers (ACATS), DTC settlements, and broker-dealer back-office workflows.
- Experience building, validating, or reconciling conversion/migration files.
- Strong attention to detail and comfort working with large datasets in Excel or Google Sheets.
- Ability to manage multiple deliverables under deadline pressure, including weekend and off-hours conversion windows.
- Clear written and verbal communication; able to coordinate across technical and non-technical stakeholders.
- FINRA SIE required; Series 7 or ability to obtain within 180 days of employment.
#### Preferred
- Direct experience supporting broker-dealer or RIA conversions from other clearing or custodial firms.
- Familiarity with ACATS lifecycle, DTC deliveries, SPOs, journals, and ledger uploads.
- Experience with fractional shares, cost-basis/tax-lot transfers, and residual account handling.
- Exposure to clearing firm platforms (e.g., Pershing, Apex, NFS, DriveWealth) or similar custodial environments.
- Working knowledge of FINRA/SEC requirements related to account transfers and customer asset protection.
- Experience coordinating with external partners and contra firms during high-volume migration events.
- Comfort reading SQL queries or working with engineering teams on data validation (not required to write production code).
How We Take Care of You
- Competitive Salary & Stock Options
- Health Benefits
- New Hire Home-Office Setup: One-time USD $500
- Monthly Stipend: USD $150 per month via a Brex Card.