Role in brief
Coinspaid is a fintech company focused on crypto payment solutions. The Sales and GTM Operations Manager will oversee sales processes and revenue operations, ensuring effective management of the customer lifecycle. Candidates with extensive experience in sales or revenue operations and strong Salesforce skills should apply.
About the role
As a Sales and GTM Operations Manager at Coinspaid, you will be responsible for overseeing the sales processes and revenue operations within a remote-first environment. Your role will involve managing the Salesforce system to ensure accurate tracking of customer opportunities and guiding the sales team to maintain pipeline integrity.
You will lead the Sales & GTM Operations team, setting priorities and ensuring successful rollouts of processes across various teams. The ideal candidate will have a strong background in B2B sales operations and a proven track record in process design and governance, contributing to the overall growth of the company.
Skills that matter here
- Sales Operations: This role requires a strong background in sales operations to effectively manage and optimize sales processes.
- Salesforce: Proficiency in Salesforce is essential for overseeing revenue processes and ensuring data integrity across the customer lifecycle.
- Process Mapping: Strong process-mapping skills are necessary to identify and resolve operational inefficiencies.
- Team Leadership: Experience in leading teams is important for managing the Sales & GTM Operations team effectively.
Who this role suits
- A candidate with over five years of experience in sales or revenue operations.
- Someone who excels at problem-solving and can implement effective solutions.
- A professional who is comfortable working in a fully remote and flexible environment.
- An individual who values collaboration and has experience mentoring others.
From the employer
Revenue process ownership in Salesforce
- Own how opportunities, accounts and customers progress through Salesforce across the full customer lifecycle.
- Define process requirements and standards for the CRM team, and approve the design of every process-related Salesforce change before it is built.
- Keep revenue processes documented and consistent across all commercial teams.
Sales process and pipeline governance
- Own the opportunity stage framework, exit criteria and mandatory fields.
- Run pipeline hygiene and forecast integrity so the pipeline in Salesforce matches reality.
- Support the weekly pipeline inspection and the monthly industry GTM review with clean, trustworthy data.
- Define sales team structures and rules, including BDR round-robin and industry pods.
Post-sale and partner operations
- Design and govern the handoff from closed deal to onboarding, Account Management and Customer Success, so that terms and data are complete before activation.
- Define processes and standards for Account Management, Customer Success and Partner Success, including account ownership, renewals, upsell and partner-sourced deals.
- Work with post-sale and partner leads to find where their processes break, and fix them.
Team leadership
- Lead the Sales & GTM Operations team: the Marketing & GTM Ops specialist and the Project Manager.
- Set priorities on the RevOps intake board together with the Head of Growth & RevOps.
- Make sure every rollout across Sales, AM, CS and Partner Success lands, with training and documentation.
Pricing tools
- Keep the pricing calculator, floors and the approval workflow rules current.
Requirements
- 5+ years in Sales Operations or Revenue Operations roles in B2B.
- Strong functional Salesforce knowledge across sales and post-sale processes, and experience writing requirements for a CRM or admin team.
- Proven experience designing sales stages, pipeline governance and forecast processes.
- Experience supporting Account Management, Customer Success or partner teams, including handoffs, renewals and account ownership.
- Strong process-mapping and problem-solving skills, with a track record of moving from diagnosis to a working fix.
- Track record of driving adoption of new processes with commercial teams.
- Experience leading or mentoring at least one person.
- Fluent English, written and spoken.
Why join CryptoProcessing by Coinspaid
- You’ll be joining a company that is actively shaping its space – with enough scale to matter and enough room to make an impact. At Coinspaid, people are expected to think, contribute, and take ownership – and are supported in doing so. We focus on flexibility, wellbeing, and long-term growth – without overcomplicating how benefits work.
Flexible Benefits
- Benefit Bar – up to €230/month
- A flexible monthly budget you can use for what matters most to you – from sports and mental health to coworking, home office, or medical-related expenses.
Work & Flexibility
- Fully remote work from almost anywhere
- Optional offices and relocation support
- Flexible, async-friendly environment
Growth & Learning
- Budget for courses, certifications, and professional development
- Language learning support
- Cross-team learning and knowledge sharing
Wellbeing & Support
- Medical insurance or reimbursement depending on location
- Access to mental health support
- Financial support for important life events
Extras
- Merch shop with rewards system
- Team offsites and company events.
Questions about this role
Is this position remote?
Yes, this role is fully remote, allowing for flexibility in work location.
What are the requirements for this role?
Candidates should have 5+ years in Sales Operations or Revenue Operations, strong Salesforce knowledge, and experience in process design.
How can I apply for this position?
Interested candidates can apply through the Coinspaid website.
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