Senior People Operations Partner

What you’ll be doing

• Take responsibility for the day-to-day operation of core People processes across the employee lifecycle, including onboarding, offboarding, leave, benefits, employee data, documentation, and People systems.
• Design, document, and improve reliable workflows, handoffs, and resources that make People processes easier to navigate and maintain.
• Support the operational delivery of key People programs, including performance and compensation cycles, and help improve how those programs work over time.
• Bring forward clear recommendations, options, tradeoffs, and next steps when the path forward is not obvious.
• Use data, employee feedback, and day-to-day experience to identify risks, patterns, and opportunities for improvement, simplification and automation.
• Partner with Finance, Legal, Security, Talent, and external vendors on People-related work.
• Help strengthen continuity across the function by creating clear documentation, repeatable processes, and effective backup coverage.

Who we’re looking for

• 5+ years of progressive experience in People Operations, HR business partnering, HR generalist work, or a related People role.
• Experience working independently across multiple People workstreams in a fast-paced, changing, or lean environment.
• Hands-on experience supporting the employee lifecycle and working with People systems, employee data, documentation, and operational processes.
• Experience contributing to performance management, compensation, onboarding, offboarding, policy work, manager enablement or other company-wide People programs.
• Working knowledge of Canadian employment practices and good judgment about when to involve Legal or external advisors.
• A track record of improving processes, creating clearer ways of working, and turning recurring problems into better systems.
• Strong judgment, discretion, communication, and follow-through, including when handling sensitive employee matters.
• The ability to prioritize competing needs, make practical tradeoffs, and move work forward without close supervision.

Bonus points

• Experience working with modern HRIS, People, workflow, or automation tools.
• Experience using automation or emerging tools to reduce recurring work while protecting confidentiality and accuracy.
• Experience with compensation structures, benchmarking, leveling, or career frameworks.
• Experience supporting benefits renewals or vendor relationships.
• Experience working at a technology company, fintech, startup, or scaleup.
• Experience supporting employees across Canada.
• French fluency or working proficiency.

Why join?

• Help shape the next stage of a People function with meaningful room to improve how the work gets done.
• Bring your experience and judgment to work that directly affects employees, managers, and the business.
• Own meaningful work in a hands-on role where you can see the impact of your contribution.
• Work closely with leaders across the company as Shakepay continues to grow.
• Join a small, collaborative team helping shape the future of financial services and Bitcoin in Canada.

Why Shakepay?

• Help shape the future of money: Be part of a team that's revolutionizing financial services in Canada, one sat at a time.
• Impact millions: As cryptocurrency continues to gain traction, our potential for growth is massive. You can help us bring Shakepay and Bitcoin to all Canadians.
• Grow your career: We’re growing, and so can you! We have programs in place to encourage continuous learning, growth, and development.
• Ideas, not titles: We want the best ideas to make their way through, no matter where they come from.

Perks and benefits

• Be an owner - Every employee has stock options as part of their total compensation.
• Reach your goals - Yearly salary assessments.
• Health & wellness: Access to health and dental coverage, including health and wellness spending accounts.
• Remote-friendly: Work from anywhere in Canada, with optional access to our office spaces in Montreal and Toronto.
• Level Up: A $2,000 annual budget for courses, certifications, and training to support your career growth.
• Time off: 20 days of vacation per year. And if you use all your vacation, we give you a $1,000 bonus.
• Parental leave: Enjoy a parental leave top up to 100% of your salary for 18 weeks.
• Have fun together: quarterly team-specific or company-wide offsite to connect with each other.