Role in brief
Kraken is seeking a TA Operations Associate to enhance global hiring processes and ensure a smooth candidate experience. Ideal candidates have extensive experience in recruiting coordination and HR operations, particularly in a global context.
About the role
In this role, you will manage the end-to-end interview operations at Kraken, collaborating with recruiters, hiring managers, and candidates across various time zones. Your focus will be on delivering a seamless candidate experience while handling logistics and scheduling.
You will also be responsible for pre-boarding new hires, ensuring compliance with country-specific requirements, and maintaining accurate records in HR systems like Workday and Ashby. Success in this role means effectively coordinating hiring efforts across multiple regions and providing exceptional support to both candidates and hiring teams.
Skills that matter here
- Workday: Experience with Workday or similar HRIS is essential for managing candidate data and onboarding processes.
- applicant tracking systems: Familiarity with applicant tracking systems, particularly Ashby, will help streamline hiring operations.
- communication skills: Excellent communication is crucial for interacting with diverse teams and candidates.
Who this role suits
- A professional with over four years in recruiting coordination or HR operations.
- Someone who thrives in a high-growth, global environment and can manage complex logistics.
- An individual with strong attention to detail and the ability to handle confidential information discreetly.
From the employer
- Own interview operations end to end, partnering with recruiters, hiring managers, and candidates across regions and time zones to deliver a seamless candidate experience
- Support global executive and non-executive hiring operations, including scheduling and rescheduling, tracking and candidate communications
- Partner with executive assistants across regions to coordinate calendars and keep hiring timelines on track
- Own pre-boarding for new hires worldwide, including country-specific background check requirements and communications, tracking progress, resolving issues, and flagging risks to start dates early
- Create and maintain accurate candidate and hiring records in Ashby and Workday, and ensure new hire data is complete and timely for hires in every region
- Partner with onboarding, recruiting, and hiring managers to create a seamless transition from offer acceptance to day one
- Apply our hiring policies accurately and consistently across regions, flagging exceptions and escalating early
- 4+ years in recruiting coordination, talent acquisition operations, HR operations, or a similar role, ideally in a high-growth, global environment spanning NORAM, EMEA, LATAM, APAC and MENA
- Hands-on experience with Workday or a comparable HRIS, and familiarity with applicant tracking systems (Ashby a plus)
- Experience supporting pre-boarding and onboarding, including coordinating background checks, tracking progress, resolving issues, and flagging risks to start dates early
- Working knowledge of background check processes and requirements across multiple countries and regions
- Comfort coordinating across time zones, with the ability to manage complex, high-volume calendars and logistics with exceptional precision and no missed details
- Exceptional judgment and discretion in handling confidential candidate and executive information
- Excellent communication skills and the professionalism to work comfortably with executives, hiring managers, and candidates from diverse regions and cultures
- The ability to prioritize competing deadlines and adapt quickly
Questions about this role
What is the remote policy?
This position is remote, allowing you to work from anywhere.
What level of experience is required?
Candidates should have at least four years of experience in recruiting coordination or talent acquisition operations.
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