What you’ll do as a Trade Support Engineer at Akuna:

• Provide in-office support to trading teams using our proprietary trading systems.
• Troubleshoot critical issues alongside Development, Trading, and Infrastructure Teams.
• Own the release process for seamless, reliable upgrades to Akuna’s core trading software.
• Configure and manage production trading applications across desktop and server environments.
• Automate workflows and repetitive tasks to eliminate manual overhead using industry standard tools and methodologies.
• Build safe and secure pipelines to safely scale operational and system changes.
• Scale monitoring tools to enhance system visibility in the live environment.
• Master proprietary architecture and rapidly adapt to ongoing updates within our trading ecosystem.
• Support evolving software and system architecture built to meet dynamic market demands.

Qualities that make great candidates:

• Linux expertise: Strong command line navigation and use of Linux automation tools.
• Scripting and data: Proficiency with Python, Bash and databases structures.
• Soft skills and operational readiness communication: Excellent oral and written communication skills.
• Collaboration: A proven team player capable of building strong cross-functional relationships across multiple global offices.
• Incident management: Ability to make sound decisions in a fast-paced, high-pressure environment.
• Flexibility: On-call availability to work outside of core business hours or on weekends.

Bonus - Qualifications:

• Ideally a STEM degree (Bachelors, Masters or PhD) in Computer Science, Engineering, Information Technology or a related field.
• Market exposure: Prior experience within the financial markets industry with an understanding of equity and derivative markets.