AI Operations Lead

About the role

As an AI Operations Lead at Rain Xyz, you will be responsible for identifying automation opportunities and developing AI solutions that improve workflows across teams. Your role will involve collaborating with various departments to foster an AI-first culture and ensure the successful implementation of AI initiatives.

Rain Xyz operates in the stablecoin payments space, providing infrastructure for enterprises and developers. You will work in a dynamic environment where you can make a significant impact by leveraging AI to streamline processes and enhance operational efficiency.

Skills that matter here

• AI: This role requires deep experience in using AI to develop and implement solutions.
• product management: You will manage projects from conception to deployment, ensuring alignment with business objectives.
• data analysis: Analyzing data will be crucial for identifying opportunities and measuring the impact of AI initiatives.
• low-code/no-code tools: You will use low-code/no-code platforms to design and ship AI-powered applications.
• SQL: Fluency in SQL is necessary for data manipulation and reporting.
• APIs: You will integrate various systems and tools through APIs to enhance functionality.

Who this role suits

• Candidates who thrive in fast-paced, ambiguous environments will excel in this role.
• Those with strong analytical skills and the ability to communicate effectively with both technical and non-technical stakeholders will be successful.
• Individuals who are proactive and take initiative without waiting for direction will fit well in this culture.
• Experience in product management or solutions engineering will be beneficial for navigating the challenges of this position.

From the employer

• Diagnose & Prioritize: Proactively audit workflows across teams to identify the highest-impact automation and AI opportunities. Translate business pain points into a prioritized roadmap with clear ROI.
• Build & Ship: Design and deploy AI-powered agents, apps, and workflows using a mix of code/no-code tools. Own solutions end-to-end from prototype to production.
• Drive AI Adoption: Partner with teams to build an AI-first culture. Run enablement sessions, create documentation, and build internal champions who sustain long-term impact.
• Establish Operational Rigor: Define success metrics for every initiative. Track performance, measure adoption, and demonstrate business impact. Iterate based on data and feedback.
• Support Rain’s AI Foundations: Develop the core primitives — documentation, skill/agent libraries, standard operating procedures, and governance frameworks — that enable Rain to build and deploy AI agents and tools easily and reliably.

• AI Native Builder. Deep and demonstrated experience using AI to build, ship, and accelerate work. You can take an ambiguous problem and ship a working solution without waiting for an engineering team.
• Strong technical fluency. You are fluent with low-code/no-code and development tools (Claude Code, Cursor, etc.), SQL & BI tools, APIs, scripting, and integrations.
• Analytical and empathetic problem-solver. You can partner with teams to understand challenges, use data to prioritize opportunities, deliver results, and measure impact.
• Excellent communicator. You can manage expectations, maintain alignment, across competing priorities. You can translate technical concepts for non-technical stakeholders and translate business requirements into technical specs.
• Systems builder. You naturally create clarity out of chaos — writing SOPs, building templates, defining standards, and structuring knowledge so that humans and agents can build on your work.
• Comfortable with ambiguity and speed. You thrive in fast-paced startup environments where priorities shift and you need to figure things out on the fly. You have high agency and don't wait to be told what to do.
• 3–6 years of experience in product management, product ops, forward deployed/solutions engineering, technical program management, or a similar role where you have solved problems with technical solutions.

• Unlimited time off 🌴 Unlimited vacation can be daunting, so we require Rainmakers to take 10 days minimum for themselves.
• Flexible working ☕ We support a flexible workplace – work from home, come into an office, or both. We want everyone to work in an environment where they're their most confident and productive selves. New Rainmakers receive a stipend to set up a comfortable home workspace.
• Easy to access benefits 🧠 For US Rainmakers, we cover 95% of your health, dental, and vision plan costs and 90% for your dependents, plus a 100% company-subsidized life insurance plan.
• Retirement goals 💡 Plan for the future with confidence. We offer a 401(k) with a 4% company match.
• Equity plan 📦 Every Rainmaker gets an equity option plan so we all benefit from our success.
• Health and Wellness 📚 High performance begins from within. Rainmakers receive a monthly stipend to be used for eligible health and wellness spending like gym memberships/fitness classes, massages, acupuncture - whatever recharges you!
• In-office meals 🍜 Rainmakers working from the office enjoy lunch and dinner on us, covered with a DoorDash credit.
• Team summits ✨ Summits play an important role at Rain. Time together helps us build relationships and a common destiny. Expect team and company offsites, both domestic and international.