Associate, Client Onboarding

Responsibilities

• Review requirements and applications for new account openings across banks, cryptocurrency exchanges, and custodians to help support the various Galaxy business lines
• Ensure adherence to regulatory requirements such as KYC, AML, and internal onboarding policies
• Liaise with internal stakeholders (sales, legal, compliance, and operations) to resolve missing documentation and information in order to successfully submit account opening applications to various institutions
• Accurately enter and maintain data in internal systems
• Monitor account opening requests to ensure timely processing and onboarding
• Continuously contribute to process improvement initiatives for greater efficiency
• Maintain proper documentation and audit trails for all account opening activities

We’re Looking For:

• Bachelor’s degree or equivalent
• 3-5 years of experience in financial services, preferably in account opening, or KYC/AML
• Strong knowledge of regulatory requirements regarding KYC
• Excellent attention to detail and ability to work under pressure with strict deadlines
• Strong written and verbal communication skills
• Intellectually curious self-starter, comfortable in ambiguity and a fast-paced environment
• Strong appetite for problem solving in a high growth business
• Team player with a can-do attitude

Bonus Points:

• Ability to manage multiple projects and functions
• Experience, knowledge and interest in cryptocurrency a plus

What We Offer:

• Competitive base salary and discretionary bonus
• Competitive paid time off
• Hybrid Working Arrangements
• Company-paid health and protective benefits for employees and their eligible dependents
• Free coaching and counseling sessions through Headspace
• Generous paid Parental Leave
• Opportunities to learn about the Crypto industry
• Smart, entrepreneurial, and fun colleagues
• Employee Resource Groups

Benefits may vary depending on location.