Business Intelligence Specialist / Manager

About the role

As a Business Intelligence Specialist/Manager at BTSE, you will drive operational excellence by defining and refining key performance indicators (KPIs) in collaboration with department heads. Your role involves creating and maintaining dashboards and reports that provide the management team with insights into business performance.

You will analyze cross-departmental data to identify inefficiencies and advise the management team with actionable insights. This position requires a strong understanding of business operations and the ability to communicate complex data findings effectively to leadership.

The salary range for this role is between $68,000 and $112,000, reflecting competitive compensation for the fintech sector.

Skills that matter here

• SQL: This role requires high proficiency in SQL for data extraction and analysis.
• Excel: Advanced Excel skills are essential for managing and analyzing performance data.
• Tableau: Experience with Tableau is necessary for creating BI visualizations.
• PowerBI: PowerBI expertise will be used in dashboard creation and reporting.
• Metabase: Knowledge of Metabase is important for building performance tracking tools.

Who this role suits

• Candidates with 2-5 years of experience in business intelligence or data analytics, preferably in tech or financial services.
• Individuals who are proactive problem solvers with a keen attention to detail and a results-oriented mindset.
• Those who possess excellent communication skills and can effectively present complex data to C-level executives.
• People who have a solid understanding of business operations and are naturally curious about data-driven insights.

From the employer

Responsibilities:

• KPI Alignment & Definition: Partner closely with department heads across the organization to define, establish, and continuously refine core KPIs that align with overall company objectives.
• Performance Monitoring & Reporting: Design, build, and maintain centralized KPI dashboards, performance tracking tools, and regular reports (weekly/quarterly/annual) for the Management Team.
• Data-Driven Issue Identification: Continuously analyze cross-departmental performance data to proactively identify operational inefficiencies, anomalies, and underlying business issues.
• Strategic Insights for Management: Act as an advisor to the Management Team (COO Office) by translating complex performance metrics into clear, actionable insights to support data-driven decision-making.
• Operational Analytics: Serve as the primary BI point-of-contact within the Core Operations team, optimizing internal data processes to ensure management has real-time visibility into business health.

Requirements:

• Experience: 2–5 years (or more) of experience in Business Intelligence, Data Analytics, Operations Analysis, or related roles—ideally in Tech / Financial Services / Web3 or rapidly scaling startups.
• Data & Technical Literacy: High proficiency in SQL, advanced Excel, and BI visualization tools (e.g., Tableau, PowerBI, Metabase, etc.). You must be hands-on with data extraction and dashboard creation.
• Stakeholder Management: Excellent interpersonal and communication skills. Proven ability to negotiate and collaborate with department heads to align on metrics, as well as present complex findings clearly to C-level leadership.
• Business Acumen: Solid understanding of business operations. You aren't just pulling numbers; you understand the company’s products, business model, and what drives cross-functional success.
• Problem-Solving Mindset: A proactive, results-oriented attitude with a sharp eye for detail. You are naturally curious and driven to dig deeper into the data to find out why a department is over- or under-performing.

Conditions:

• Competitive total compensation package
• Various team building programs and company events
• Comprehensive healthcare schemes for employees and dependants
• And many more! Apply and let us tell you more!