Core Operations Senior Manager

About the role

BTSE is a prominent fintech and blockchain firm that provides tailored support solutions for financial technology companies. The Core Operations Senior Manager will play a pivotal role in driving strategic operational initiatives and ensuring alignment across various teams as the company scales its operations.

The position requires a strong leader who can take ownership of high-impact operational priorities and effectively manage cross-organizational collaboration. Success in this role means navigating ambiguity, solving complex problems, and implementing sustainable operating models that support BTSE's growth.

Skills that matter here

• Business Operations: The role requires extensive experience in business operations to drive strategic initiatives.
• Stakeholder Management: Exceptional communication and negotiation skills are crucial for aligning diverse stakeholders.
• Problem Solving: The position demands deep analytical skills to troubleshoot and design solutions for complex challenges.

Who this role suits

• A professional with 6-10+ years in operations, ideally within fintech or tech.
• Someone who thrives in dynamic and ambiguous environments and takes ownership of their work.
• A strong communicator who can influence and align various stakeholders effectively.

From the employer

Responsibilities

• Strategic Operational Leadership: Act as a trusted extension of the operational leadership team, independently leading critical business workstreams, driving cross-organization alignment, and ensuring strategic mandates are realized on the ground.
• Dynamic Initiative Ownership: Take end-to-end ownership of high-impact operational priorities and special initiatives as the business scales, navigating ambiguity with sound judgment and structured execution.
• Cross-Organizational Orchestration: Drive alignment and accountability across diverse internal and external stakeholders, unblocking organizational bottlenecks and orchestrating smooth rollout of company-wide transitions.
• Operational Architecture & Scalability: Partner with leadership to evaluate and evolve the company’s operating models, designing robust mechanisms and governance structures that support sustainable business growth.
• Friction Removal & Problem Solving: Deep-dive into complex, ambiguous challenges across the organization to troubleshoot root causes, design pragmatic solutions, and bring clarity to execution.

Requirements

• Experience: 6–10+ years of progressive experience in Business Operations, Strategic Operations, Chief of Staff capacity, Management Consulting, or an Operations Leadership role—ideally within Fintech, Tech, Web3, or rapidly scaling global enterprises.
• Strategic Acumen & Execution Capability: Strong business sense to quickly understand strategic context and operational drivers, combined with the hands-on capacity to drive complex mandates from conception through completion.
• Autonomous Ownership & High Agency: A proven track record of operating with minimal hand-holding, thriving in ambiguous and dynamic environments, and taking full accountability for outcomes.
• Stakeholder Influence & Leadership Presence: Exceptional communication, diplomacy, and negotiation skills; adept at aligning diverse stakeholders and representing leadership priorities effectively.
• Adaptable & Pragmatic Mindset: Comfort with evolving scopes and shifting priorities—ready to take on whatever operational challenge is most critical to the business at any given moment.
• Bonus: Exposure to high-growth tech firms, financial services, digital asset platforms, or complex multi-entity operating environments.

Perks & Benefits

• Competitive total compensation package
• Various team building programs and company events
• Comprehensive healthcare schemes for employees and dependants
• And many more!