AI Enablement Engineer - BTSE

AI Adoption & Stakeholder Enablement

• Partner with Department Heads and business stakeholders to identify workflow pain points, assess AI applicability, and design and deliver tailored AI solutions using Google Gemini and Claude Enterprise.
• Build and maintain a library of reusable AI skills, prompt templates, and custom instructions for common business functions across departments such as finance, compliance, operations, and customer support.
• Plan, deliver, and iterate on AI training sessions, workshops, and onboarding materials for both business and technical audiences; track adoption metrics and report progress to management.

Developer Enablement

• Embed with engineering teams to coach developers on effective AI-assisted development practices, including advanced Claude Code usage, prompt patterns, and MCP server integrations that improve engineering productivity.
• Design, build, and maintain AI agents and automated workflows that integrate enterprise AI capabilities with internal systems via REST APIs and MCP servers.

Security, Governance & Compliance

• Ensure all AI solutions and integrations are designed and deployed in alignment with BTSE’s information security policies, data handling standards, and regulatory obligations; work closely with the Information Security team to review AI use cases for data classification and acceptable use compliance.
• Maintain documentation of approved AI tools, integration patterns, and usage guidelines; contribute to AI governance artefacts such as acceptable use policies, risk assessments, and audit trail requirements.

Programme Management & Reporting

• Own the AI enablement programme roadmap: prioritise initiatives across departments, manage concurrent workstreams, communicate status to leadership, and measure outcomes against defined adoption and productivity KPIs.
• Stay current with the rapidly evolving AI tool landscape; evaluate new capabilities across our enterprise platforms, run proof-of-concept pilots, and make evidence-based recommendations on expansion or new tooling.

• 3+ years of experience in a technical role such as solutions engineer, developer advocate, technical consultant, or software engineer, with a strong focus on AI/ML tooling or enterprise enablement.
• Hands-on experience with Claude Enterprise (claude.ai) and/or the Anthropic API, including working with system prompts, tool use, and multi-turn conversations.
• Practical knowledge of Google Gemini for Workspace (Docs, Sheets, Gmail, Meet) and the ability to guide end users in applying it effectively to business tasks.
• Ability to design and build reusable AI skills, custom instructions, and prompt templates tailored to specific business functions (e.g. finance reporting, compliance summaries, customer support drafting).
• Demonstrated ability to engage with non-technical stakeholders, conduct workflow discovery sessions with Department Heads, and translate business requirements into AI-powered solutions.
• Ability to work alongside software engineers, providing guidance on effective use of AI-assisted development tools such as Claude Code, and recommending prompt patterns or agentic workflows that improve engineering productivity.
• Programming proficiency in at least one language (Python, Java, Go, or JavaScript) sufficient to build proof-of-concept integrations, automation scripts, and AI agent workflows.
• Familiarity with REST APIs and the ability to integrate AI capabilities into existing internal tooling or workflows via API calls.
• Experience facilitating training sessions, workshops, or knowledge-sharing sessions on AI tools and best practices for mixed-audience groups (business users and technical staff).
• Strong written and verbal communication skills; able to document AI solutions clearly for both end-user guides and technical handover.
• Able to effectively listen, speak, read and write in English, with Chinese as a plus.

• Competitive total compensation package
• Various team building programs and company events
• Comprehensive healthcare schemes for employees and dependants
• And many more!