Country Manager

About the role

Yellow Card operates as a significant player in the Stablecoin infrastructure space, providing services across over 60 countries. As a Country Manager, you will lead operations in emerging markets, ensuring that the company's objectives align with local market conditions and customer needs. Your role will involve strategic market analysis and collaboration with various stakeholders.

Success in this position requires establishing strong relationships with banks and payment service providers, contributing to revenue growth, and managing daily operations effectively. You will also play a key role in engaging with regulators and government agencies, ensuring compliance and promoting the company's interests in the market.

Skills that matter here

• leadership: This role requires outstanding leadership skills to manage cross-functional and multicultural teams.
• communication: Excellent communication skills are crucial for building relationships with stakeholders and regulators.
• strategic thinking: Strategic thinking is necessary for conducting market analysis and developing effective business strategies.
• negotiation: Negotiation skills will be important for establishing partnerships with banks and payment service providers.
• adaptability: Being highly adaptable and resilient is essential to navigate the challenges of emerging markets.

Who this role suits

• A person with a strong background in leadership or management roles, particularly in fintech or financial services.
• Someone who thrives in a remote work environment and is comfortable working with diverse teams across different cultures.
• An individual who is strategic and analytical, able to assess market conditions and respond effectively.
• A candidate who is proactive in building relationships and engaging with stakeholders to drive business growth.

From the employer

What You'll Do

• Ensure the company's goals and objectives align with the local market conditions, customer needs, and regulatory environment.
• Conduct market analysis, advise on customer acquisition and product expansion, and develop and execute the operational strategy for the market.
• Establish strong banking and payment service provider (PSP) networks, including undertaking bank account applications with reputable banks and acquiring PSPs for integration with the company.
• Maintain business relationships with the banks and payment service providers.
• Contribute to the company's revenue by acquiring high-value commercial clients for B2B and commercial transactions.
• Collaborate with the legal team to actively engage and lobby for regulations and licensing within the market.
• Maintain professional relationships with regulators and relevant government agencies.
• Oversee daily business operations in the market and ensure seamless operation.
• Conduct quarterly app testing and continuously monitor app performance to identify malfunctions and bugs that require immediate fixes.
• Identify and resolve market-related issues or challenges, and report them to the VP of Operations and other relevant parties.
• Set and monitor the operational budget, revenue, and expenses for the country.
• Develop effective marketing and sales strategies as well as increase brand recognition.
• Advise on events or promotional activities for commercial clients and retail customer acquisition in the country.
• Undertake community service programs as may be approved by the business.
• Build and sustain relationships with key stakeholders, regulators, relevant government authorities, business associations, and the media.
• Collaborate and support the other functions within the market.
• Manage cross-functional and multicultural teams.
• Encourage a positive company culture by organising regular meetups and team bonding events.

Requirements

• 5 years of work experience in leadership or management roles.
• A general knowledge base of fintech, Crypto, or the financial service industry.
• Outstanding leadership and general management skills.
• Excellent communication, collaboration, negotiating, and networking skills.
• Excellent research, strategic thinking, and analytical skills.
• Highly adaptable, flexible, and resilient.

What We Offer

• Competitive compensation and meaningful health coverage.
• All full-time employees are participants in our stock option plan.
• Access to resources, support, and autonomy to grow professionally.
• Fully remote work environment.
• Mental Health Support Services.
• Opportunity to work with talented professionals from 24+ countries across the world.