Head of Managed Services - Ripple

About the role

In this role, you will manage the daily operations of Hedge Accounting services at Ripple, ensuring efficiency from trade capture to audit responses. You will lead a team of Hedge Accounting Managers and Derivative Accountants, focusing on resource planning and performance metrics.

Your responsibilities will also include driving innovation through AI and automation, setting technical standards for hedge programs, and collaborating with product management to align services with client needs. Success in this position requires strong operational leadership and the ability to navigate complex client and audit matters.

The salary range for this position is between $248,000 and $285,000, reflecting the seniority and expertise required.

Skills that matter here

• Accounting: This role requires deep expertise in accounting principles, particularly in hedge accounting under ASC 815 and IFRS 9.
• Finance: Candidates must possess a strong background in finance, especially related to derivative instruments.
• Hedge Accounting: Experience in hedge accounting practices is crucial for managing and expanding Ripple's services.
• AI: You will leverage AI to enhance service delivery and streamline operations.
• Operations Management: Operational leadership is key, as you will oversee staffing, capacity planning, and workflow design.

Who this role suits

• A seasoned professional with over 15 years in accounting and finance, particularly in hedge accounting.
• Someone who thrives in leadership roles, capable of managing teams and fostering technical expertise.
• A strategic thinker who can identify growth opportunities and align services with client needs.
• An effective communicator, able to simplify complex concepts for clients and stakeholders.

From the employer

Practice Management & Operations

• Own the day-to-day operating model, from trade capture through close, disclosure, and audit response, across FX and Interest Rate programs.
• Lead Hedge Accounting Managers and Derivative Accountants; own hiring, org design, and workforce planning.
• Drive resource planning and capacity forecasting; set and hold the team accountable to delivery KPIs.
• Identify and introduce AI and automation that make the team faster and more scalable; own the practice’s AI roadmap.
• Set the practice’s technical standards and methodology for FX and Interest Rate hedge programs; serve as final escalation for issues the SME can’t resolve.

Team Leadership & Development

• Set performance expectations, coach, and give feedback that builds both technical depth and delivery discipline.
• Develop each Manager’s technical and people leadership so routine decisions get made without you.
• Build the team’s fluency with AI-enabled tools and new ways of working.

Technical Expertise & Escalation

• Serve as a practice technical expert on ASC 815 and IFRS 9 hedge accounting across FX and Interest Rate risk.
• Act as escalation point for novel, contested, or high-risk questions and step into audit conversations personally, when required.
• Track FASB/IASB developments and keep the practice ahead of upcoming changes.

Product Collaboration & Portfolio Expansion

• Partner with Product Management, translating what you see across the practice into clear guidance on current and future client needs.
• Represent the client’s evolving needs in product planning.
• Identify and lead expansion opportunities that help clients realize value across Ripple’s broader portfolio, beyond hedge accounting managed services.

Client & Cross-Functional

• Serve as senior escalation point for the most complex client, audit, and accounting matters.
• Build strategic relationships with client treasury, accounting, and finance leadership.
• Partner with Product, Implementation, and Customer Success on platform capabilities and service design; with Sales and Renewals on growth and retention.
• Represent Managed Services in internal reporting on portfolio health and performance.

Qualifications

• CPA and/or advanced degree in Accounting or Finance.
• 15+ years progressive accounting experience, 10-12+ years in derivative instruments and hedge accounting under ASC 815 / IFRS 9, spanning FX and Interest Rate risk.
• 7+ years managing accounting/finance teams, including managing managers.
• Proven operational leadership of a service practice: staffing, capacity planning, KPIs, workflow design.
• Deep, current fluency in ASC 815 / IFRS 9 — able to independently defend complex, contested positions.
• Strong grasp of FX instruments (forwards, options, cross-currency swaps) and interest rate instruments (swaps, caps, floors, collars).
• A point of view on where AI genuinely changes service delivery, and experience evaluating and/or deploying it in an operations/accounting context.
• Experience shaping a product roadmap in partnership with Product or Engineering, ideally in a software/platform business.
• Track record of driving account expansion, not just protecting what’s already sold.
• Hedge accounting platform experience (Ripple Treasury, Chatham, Reval, FIS Quantum, or comparable TMS) strongly preferred.
• A strong communicator, able to make complex conclusions accessible, holds ground with auditors and skeptical clients.

What We Offer

• Competitive salary, bonuses, and equity.
• Competitive benefits that cover physical and mental healthcare, retirement, family forming, and family support.
• Employee giving match.
• Mobile phone stipend.
• R&R days so you can rest and recharge.
• Generous wellness reimbursement and weekly onsite & virtual programming.
• Generous vacation policy - work with your manager to take time off when you need it.
• Industry-leading parental leave policies. Family planning benefits.
• Catered lunches, fully-stocked kitchens with premium snacks/beverages, and plenty of fun events.

Benefits listed above are for full-time employees.