Head of Partnerships

Key Responsibilities

• Develop and execute the partnerships strategy in line with Bravo Networks' overall business objectives.
• Identify opportunities to enhance partner performance, strengthen commercial relationships, and drive mutual growth.
• Represent Bravo Networks at a senior level with insurers, service providers, and strategic partners.
• Act as a trusted advisor and relationship lead across the partnership portfolio.

Relationship Management

• Lead and maintain senior-level relationships across all partner accounts.
• Establish regular governance and engagement frameworks to ensure effective communication and collaboration.
• Manage complex stakeholder relationships, balancing the needs of partners, members, and the wider Bravo business.
• Resolve commercial or operational challenges through effective negotiation and stakeholder management.

Commercial and Contract Management

• Lead the development, negotiation, and management of partnership agreements and commercial frameworks.
• Ensure all contractual obligations, service commitments, and performance measures are clearly defined and achieved.
• Work closely with Bravo and insurer market teams to maximise the effectiveness and value of partnership arrangements.
• Identify opportunities for enhanced commercial return and strategic value creation.

Performance and Data Insight

• Oversee the collection, analysis, and interpretation of partnership performance data.
• Produce meaningful commercial insights and recommendations to support strategic decision making.
• Monitor partner performance against agreed objectives, contractual commitments, and key performance indicators.
• Utilise market intelligence and performance data to identify trends, risks, and opportunities.

Collaboration and Stakeholder Engagement

• Work collaboratively with the wider Bravo leadership team, insurer market teams, operations, finance, and other key stakeholders.
• Good collaboration required across the Distribution and Services Team.
• Ensure alignment between partnership objectives and wider business priorities.
• Support business development initiatives and market-facing activities where partnership engagement is required.
• Promote a culture of collaboration, transparency, and continuous improvement.

Governance and Risk Management

• Ensure robust governance processes are in place across the partnership portfolio.
• Monitor compliance with contractual, regulatory, and company requirements.
• Identify and manage commercial, operational, and reputational risks relating to partnership arrangements.
• Maintain accurate reporting and oversight of partnership activity and outcomes.

Knowledge, Skills and Experience

Essential

• Significant experience in partnership management and strategic leadership.
• Strong commercial acumen and negotiation skills.
• Excellent communication and stakeholder management abilities.
• Proven track record of driving growth and performance in partnerships.