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Integration Support Agent

Wert
Remote $38k 5 months ago full-time quality 7.4/10 closed

What You’ll Do

  • Support partners throughout the integration process, from setup to launch.
  • Troubleshoot and resolve technical issues with guidance from our engineering team.
  • Identify and suggest improvements to make integrations smoother and faster.
  • Represent Wert in partner chats (Discord, Telegram, Slack), ensuring partners feel supported and informed.
  • Maintain and expand our knowledge base and internal documentation.
  • Collaborate with product and tech teams to share partner feedback and influence roadmap decisions.

What You Bring

  • Experience with Web3 or blockchain technologies (understanding NFTs, smart contracts, DeFi, etc.).
  • Strong written and verbal communication skills.
  • A proactive and solution-oriented mindset — you enjoy finding better ways to do things.
  • Technical aptitude: you’re comfortable learning APIs, testing integrations, and understanding basic code snippets.
  • Active presence in Web3 communities (Discord, Twitter, Reddit, etc.) is a plus.
  • Ability to work independently in a distributed team.

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