Manager, Solutions Engineering

About the role

In this role, you will manage and mentor a team of Solutions Architects and Engineers, ensuring high-quality technical engagements with partners. You'll be responsible for refining the Solutions Engineering program and leading complex integrations from design to launch.

Success in this position means effectively collaborating with Product and Engineering teams, addressing partner needs, and continuously improving the program based on real-world experiences. Your leadership will be pivotal in fostering a culture of accountability and ownership within the team.

The salary range for this role is competitive, starting at $172,000 and going up to $258,000.

Skills that matter here

• customer-facing engineering: This role requires significant experience leading customer-facing engineering teams.
• architectural leadership: A strong technical background is essential for guiding architectural discussions.
• team management: You will manage multi-disciplinary teams and oversee their growth and development.
• communication skills: Excellent written and verbal communication skills are necessary for engaging with enterprise partners.

Who this role suits

• Candidates should have a strong sense of ownership and accountability.
• They thrive in fast-evolving, ambiguous environments and can adapt to change.
• Experience working with enterprise or institutional partners is crucial.
• A collaborative mindset is essential for working closely with various teams.

From the employer

Responsibilities

• Own and continuously refine Stellar’s Solutions Engineering program, including engagement models, partner tiering, and escalation paths.
• Build, manage, mentor, and grow a team of Solutions Architects and Solutions Engineers.
• Lead end-to-end technical partner engagements, from early discovery and solution design through production launch and ongoing support.
• Serve as a senior technical escalation point for high-tiered partners.
• Provide hands-on architectural leadership, including guiding system and integration design for complex or non-standard use cases.
• Set and uphold a high technical quality bar for enterprise integrations.
• Collaborate closely with the Product and Engineering teams to surface recurring partner needs and tooling gaps.
• Design and scale repeatable engagement models.
• Oversee hiring, onboarding, training, and certification program for solutions engineers.
• Represent SDF in strategic partner conversations and technical reviews.
• Continuously improve the Solutions Engineering program based on learnings from live integrations.

Requirements

• Significant experience leading customer-facing engineering or solutions teams, ideally in blockchain, fintech, or financial infrastructure.
• A strong technical background that enables you to lead architectural discussions.
• Experience managing multi-disciplinary teams.
• Comfort operating in ambiguous, fast-evolving environments.
• Excellent written and verbal communication skills.
• Experience working directly with enterprise or institutional partners.
• Willingness to travel occasionally for partner engagements.
• A strong sense of ownership and accountability for program outcomes.

Conditions

• Competitive pay with a base salary range of $172,000 - $258,000.
• Competitive health, dental & vision coverage with most plans covered at 100% for the employee + any dependents.
• Flexible time off + 15 company holidays.
• Generous paid parental leave for all parents.
• Gym reimbursement ($80 per month).
• Life & ADD (up to $50K).
• Short & Long term disability.
• 401K with 4% match.
• Health & Dependent Care FSA Accounts.
• Commuter benefits with $250/month employer contribution.
• Health Savings Account (HSA) with monthly employer contribution.
• Family building benefits through Kindbody.
• Wellbeing benefits (One Medical, Rightway, Headspace).
• L&D budget of $1,500/year.
• Daily lunch and snacks in office.
• Company retreats.