Onboarding Associate

About the role

B2C2, a leader in institutional liquidity for digital assets, is looking for an Onboarding Associate to streamline the KYC and onboarding processes for clients. This role requires collaboration across various departments, including Compliance, Legal, and Sales, ensuring that client onboarding is efficient and compliant with regulations.

Success in this position involves effective communication and multitasking in a high-pressure environment. The Onboarding Associate will also participate in the enhancement of due diligence systems, making a significant impact on the client lifecycle management at B2C2.

Skills that matter here

• KYC: This role requires managing client KYC processes and ensuring compliance.
• Client onboarding: The position involves facilitating client onboarding across multiple functions.
• due diligence: The associate will conduct due diligence on clients to assess risk profiles.
• Google products suite: High competency in Google tools is necessary for documentation and communication.
• AI technology: Interest in AI technology is valued for enhancing onboarding systems.

Who this role suits

• A professional with a background in KYC and client onboarding.
• Strong interpersonal skills, capable of communicating effectively with various teams.
• Ability to thrive in a fast-paced, high-pressure environment while maintaining composure.
• An energetic self-starter who is organized and capable of multitasking.

From the employer

Engage clients and counterparties to help facilitate the Client KYC/Onboarding and Client Lifecycle processes such as initial KYC, periodic and ad-hoc reviews.

Coordinate client / counterparty KYC onboarding across multiple functions / B2C2 entities - Front Office, Compliance, AML, Operations, Legal, Risk, amongst others – all in a high pressure / time-sensitive environment.

Assist in ongoing monitoring, banking enquiries, other KYC related matters, as and when required.

Ensure all departmental requests are completed within expected timeframes.

Ensure that client maintenance activities are acted upon in a timely manner.

Review agreements, legal and financial documents, and other paperwork for completeness and accuracy.

Assist in the assessment / assignment of risk classifications to incoming clients / counterparties and those expanding / changing business activities; where applicable, adjust KYC profiles due to changes in risk factors.

Undertake recertifications and renewal of due diligence on existing clients / counterparties to ensure identification of changes in risk profile, including reputational and operational risk factors.

Participate in design and testing of enhancements to client due diligence / onboarding databases, reports, and systems.

Support management in its tactical / strategic initiatives regarding onboarding applications / other systems.

Work closely with Sales, Compliance, Legal and other teams to render policies / procedures more transparent and effective, all while preserving risk control strength.

KYC/Client onboarding experience.

Appreciation for due diligence operations and onboarding applications / systems.

Strong interpersonal skills: Effective communicator both written and verbal.

Ability to face-off to management team, Front Office, Sales, Compliance, Legal, Audit.

Well-organized and good at multitasking. Track-record of keeping good composure in a fast-paced, high-pressure environment.

High competency in research and analysis, and in using external due-diligence.

Energetic / self-starter. Ability to take direction and act quickly.

Healthy mix of compliance and pragmatism / commerciality in an environment where revenue growth is a mandate and risk control is paramount.

High competency in Google products suite and interest in AI technology enhancement.

A strong culture is a common denominator among the most successful companies and B2C2 is proud to be a values-based company:

• Ambitious - Striving to make history through world class achievements.
• Innovative - Forward looking in our solutions for clients and employees.
• Meritocratic - Rewarding positive contribution across the organisation.
• Collegiate - Achieving through teamwork through a healthy environment.
• Risk Aware – Informed decision making and considered in our practices.

Equal Employment Opportunities Policy: B2C2 is committed to a policy of equal employment opportunity for applicants and employees and we welcome applicants from all backgrounds. We will consider flexible working arrangements for any of our roles.