Operational Manager (COO)

About the role

The Operational Manager will oversee end-to-end project management, ensuring that internal processes are structured and synchronized across the organization. You will lead marketing and support teams, focusing on communication, KPIs, and removing blockers to achieve business objectives.

In this role, you will collaborate closely with the company's founder, influencing product development and scaling the business. Your understanding of cryptocurrencies and digital finance will be crucial as you navigate the complexities of a fast-growing fintech environment.

Skills that matter here

• Project Management: You will manage projects and operations, ensuring that all internal processes run smoothly.
• Team Leadership: Experience in leading distributed teams will be essential for coordinating marketing and support efforts.
• Strategic Planning: You will participate in building marketing strategies and assessing their effectiveness.

Who this role suits

• You have a background in fintech or Web3, particularly in operational roles.
• You are comfortable working in a fast-paced environment and can manage teams without micromanagement.
• You possess strong organizational skills and can think systematically to solve problems.

From the employer

• End-to-end project and operations management: structuring, controlling, and synchronizing all internal processes of the company.
• Leading directions: coordinating the work of marketing and support teams, as well as controlling slots and partner launches.
• Building communication and KPIs: leading cross-functional tasks, monitoring deadlines, and removing blockers at all stages.
• Synchronizing marketing and business: participating in building marketing strategy, entering new platforms, and assessing channel effectiveness.
• Partnerships and negotiations: supporting key external integrations and meetings.

• Experience in positions such as Project Manager, Operational Lead, Head of Operations / COO in fintech companies, Web3, crypto projects, or fast-growing IT startups.
• Understanding of the subject area: cryptocurrencies, fiat payments, digital finance.
• Experience managing distributed teams (marketing, support, operations).
• Ability to take responsibility for high-level goals and achieve results without micromanagement.
• Strong organizational skills, systematic thinking, and high work speed.

• Salary: based on interview results.
• Work format: Remote / Full-time.
• Business impact: direct work with the company founder, the opportunity to influence the product and scale with the project.