People Lead - Americas

Key Responsibilities:

• Employee Relations support for all US based employees & managers – including grievances, disciplinaries and performance management.
• Horizon scanning and policy updates for US employment legislation changes.
• Partnering and advising the employee and managers at all levels in the US to ensure HR self-service is maximised.
• Responsible for local onboarding- ensuring you offer a seamless experience for all new starters.
• Responsible for leaver process, including off-boarding, exit interview analysis and alumni programmes.
• Drive HR operations efficiencies through new ways of working and adoption of technology.
• Facilitate employee/manager queries regarding people operations needs and benefits.
• Supporting the Talent acquisition team with hiring needs in the US and meeting candidates in the New York Office.

Hands on Administration:

• Onboard new employees including issuing new starter documents, background checks, and co-ordinating the onboarding experience, in the UK and globally.
• Issue employee lifecycle event documentation, change letters, leavers letters etc.
• Process benefits change requests (Vitality healthcare cover, pensions etc).
• Ensure that all data is accurately updated on all People systems and relevant platforms.
• Support with administration across the wider People function including offering support to Employee Relations, Talent and L&D.
• Maintain a high-level of confidentiality in all matters relating to employee issues or employee personal data.

Skills and Experience:

Essential

• Experience working in a fast-paced People/ HR advisor role.
• Accurate application of employee data within systems and documents, adhering to confidentiality standards and maintaining data integrity.
• Understanding of the employee lifecycle, including onboarding and offboarding requirements.
• Previous experience managing a People/HR inbox and responding to all incoming enquiries from the business, efficiently and accurately.
• Genuine passion and enthusiasm for creating a great employee experience.
• Strong written and verbal English communication skills.
• Proven ability to operate in a flexible and pragmatic way.
• Able to handle confidential information sensitively.
• Self-starter who can identify improvement opportunities.
• Interest in UK employment legislation and HR processes.

Benefits:

1. Paid Time Off - 25 days annual leave per annum in addition to local bank holidays. Employees also receive one additional day of annual leave for each year of service.

2. Comprehensive health cover - medical, optical and dental benefits.

3. Life Insurance.

4. Commuter Benefit Programme.

5. 24/7 Employee Assistance Programme (EAP).