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Join Reown as a Senior Product Manager to shape the Merchant Experience for WalletConnect Pay, enabling seamless crypto and stablecoin payments for businesses. Work closely with cross-functional teams to drive product development and improve merchant onboarding and success.
Today, crypto and stablecoins are fragmented across wallets, chains, and assets. Supporting crypto and stablecoin payments requires businesses to take on unnecessary complexity, just as customer demand accelerates across markets. WalletConnect Pay removes this complexity, making crypto and stablecoin payments as reliable and familiar as any payment method businesses already use. WalletConnect Pay is a complete, end-to-end payment method that allows businesses to confidently accept crypto and stablecoin payments on the world's largest wallet network, through a single, future-ready integration. Built on proven infrastructure that powered over $400B in transaction volume in 2025, we're enabling crypto and stablecoin payments for PSPs, merchants, and over 500 million users across 700+ wallets.
Merchant Experience
- Own the merchant dashboard end-to-end. Define how merchants interact with WalletConnect Pay services.
- Design the merchant onboarding journey. Take onboarding from a hands-on, multi-week process to a self-serve experience that builds merchant confidence from first signup to first live payment, in partnership with our network of licensed off-ramp providers.
- Build merchant trust through payment visibility. Merchants need to know their money is moving correctly.
- Own the PSP partner experience. Define how they integrate, provision merchants at scale, and configure settlement.
- Ship the developer experience merchants expect. Testing, integration, and go-live tooling that makes WalletConnect Pay as fast to adopt as any modern payment platform.
- Define enterprise integration patterns. Turn these into repeatable platform capabilities.
- Own the merchant success funnel. Define and measure the full merchant lifecycle from signup through sustained usage.
Go-To-Market & Customer Integrations
- Own the product side of new customer onboarding. Work directly with Business Development and Partnerships.
- Define and maintain integration playbooks. Codify the steps from initial partner call to first live payment.
- Coordinate cross-functionally to ship customer-impacting launches. Align Engineering, Design, Compliance, Marketing, and Partnerships.
- Turn partner feedback into product improvements. Join partner calls and convert recurring support patterns into platform capabilities.
- Set direction for the Merchant Experience squad. Define quarterly priorities and coordinate dependencies.
Who You Are
- 7+ years in product / engineering management building merchant-facing, B2B, or platform products.
- Payments, fintech, or e-commerce infrastructure experience.
- API and platform product experience.
- Web3 experience is NOT required but it's a plus.
Core Capabilities
- Applies AI tools as a core workflow.
- Merchant operations empathy.
- Spec-driven and architecturally literate.
- Converts complexity into clarity.
What we offer
- Fully remote position with a budget for your home office or work environment.
- Regular team offsites to incredible locations around the world.
- Opportunities to travel to conferences and community events.
- Generous PTO and parental leave.
- Meaningful Learning & Development budget.
- Competitive compensation package including salary, equity, and potentially tokens.
- Healthcare coverage for US-based team members.
- The chance to build at the forefront of onchain payments with one of the most recognised companies in Web3.