Role in brief
Coinbase is looking for a Staff User Researcher to lead the research vision and practices for their platform. This role is suited for experienced professionals in user research and product design who can drive strategic decisions and mentor team members.
About the role
As a Staff User Researcher at Coinbase, you will define and own the research practice for the platform, ensuring that impactful research informs design decisions. You will lead various research methodologies, including generative and evaluative studies, while managing the internal customer satisfaction program.
This role requires collaboration with senior leaders in product, design, and engineering to enhance design consistency and integrity. You will also take on a mentorship role, guiding designers and product partners in best practices and innovative approaches, particularly in leveraging generative AI.
The base salary for this role ranges from $98,000 to $162,000, depending on location and experience.
Skills that matter here
- user research: You will conduct various types of user research to inform product design.
- product design: This role involves driving design decisions based on research insights.
- design tools: Expert proficiency in design tools like Figma is essential for creating high-quality deliverables.
- qualitative research: Strong command of qualitative methods is necessary for effective user insights.
- generative AI: You will utilize generative AI responsibly to enhance research outcomes.
Who this role suits
- An experienced professional with over 10 years in user research and product design.
- Someone who thrives in a strategic role and enjoys mentoring others.
- A collaborative team player who can work effectively with cross-functional leaders.
- An individual who is driven by innovation and is not afraid to push boundaries.
From the employer
- Define and own the research practice for Platform.
- Own and run Platform's recurring internal CSAT program.
- Conduct and lead generative, evaluative, and mixed-methods research.
- Drive process and execution for high-quality design deliverables.
- Partner with senior product, design, and engineering leaders.
- Drive improvements in design consistency and integrity.
- Coach and mentor designers and product partners.
- 10+ years of professional experience in user research and product design.
- Demonstrated ability to operate at a strategic level.
- Expert-level proficiency in design and prototyping tools (Figma or equivalent).
- Strong command of qualitative research methods.
- Track record of building research practices and operating models.
- Utilizes generative AI responsibly.
- Base salary varies by location: $98K-$162K.
- Total compensation may include equity and bonus eligibility, and benefits (medical, dental, vision, 401(k)).
Questions about this role
What is the remote policy?
This position is fully remote.
What is the seniority level of this role?
This is a senior-level position.
How do I apply for this role?
You can apply through the Coinbase careers website at https://www.coinbase.com/careers.
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