2L Support Engineer at RoboFinance · Web3Vacancy
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2L Support Engineer

Remote
Market range (est.) $90k–$180k
◆ 6/10 techfintechOtherremote
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About this role

RoboFinance is looking for a 2L Support Engineer with 3-6 years of experience to manage information systems, handle incidents, and collaborate with development teams.

Description

RoboFinance is looking for a 2L Support Engineer with 3-6 years of experience to manage information systems, handle incidents, and collaborate with development teams.

Responsibilities

Responsibilities

  • Administer information systems in the 2nd line area of responsibility
  • Resolve incidents and atypical user requests
  • Participate in emergency recovery operations
  • Interact with development teams (3L) on escalated tasks
  • Describe and automate typical cases, transfer ready scripts and solutions to lower support lines (0L/1L)
  • Monitor the performance of controlled projects
Requirements

Requirements

  • Confident knowledge of SQL: medium complexity queries
  • Understanding of industrial DBMS objects (preferably PostgreSQL)
  • Experience with monitoring systems (Zabbix, Prometheus)
  • Ability to independently define metrics
  • Understanding of centralized logging principles (ELK, Loki)
  • Basic skills in JS/jQuery
Conditions & Benefits

Conditions

  • Employment contract
  • Work format: remote or office (your choice)
Job Details
Market range (est.)$90k–$180k
LocationRemote
AI Score★★★★★★☆☆☆☆ 6/10
PostedSep 21, 2026 (22d ago)
Tags & Skills
techfintechOtherremote
Tech Stack
SQLPostgreSQLZabbixPrometheusJSjQuery
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✓ Direct apply: you message the hiring person. No ATS.

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