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Talos is hiring a remote Account Manager in New York to manage client relationships and drive adoption of their digital asset platform.
Institutional Fabric for the Digital Asset Market Founded in 2018, Talos provides institutional-grade trading technology for the global digital asset market, powering many of the major players in the crypto ecosystem. Our mission is clear: to advance the mass adoption of digital assets by seamlessly connecting institutions to the digital asset ecosystem. We are committed to building the most innovative and trusted platform in the world, supporting the entire trading lifecycle. At Talos, you’ll find an environment that champions kindness and respect, values diverse perspectives, and upholds inclusivity at every turn. We believe every member of our team brings invaluable insights and abilities that drive Talos forward. In our pursuit of excellence, we foster a culture of trust, integrity, collaboration, and mutual growth. We are a tight-knit yet globally distributed team of highly experienced engineers and business leaders, with hubs in New York, London, Singapore, and Cyprus. Whether in-office or remote, you’ll be part of a hybrid-friendly environment where your unique talents and insights will play a crucial role in building something extraordinary.
- Execute and continuously refine the account management strategy, leveraging both qualitative insights and quantitative data
- Own and manage the full post-contract lifecycle for new and existing Talos clients, from onboarding through ongoing support
- Maintain and manage revenue forecasts, with a focus on identifying cross-sell and upsell opportunities
- Partner closely with Sales, Product, Solutions, and Engineering teams to ensure client needs are met and represented in product development
- Build and nurture strong client relationships, providing consultative guidance on trading workflows and platform usage
- Drive client value realization while maximizing long-term contract value
- Monitor and proactively improve overall client health, engagement, and satisfaction
- 3+ years of experience in account management or a similar client-facing role (e.g., Sales Trading, Execution/Algo Sales)
- Background in traditional capital markets required
- Experience with electronic trading platforms and workflows
- Demonstrated ability to work with clients to solve complex trading or technology-related challenges
- Experience managing commercial discussions and/or contract negotiations preferred
- Familiarity with digital assets and crypto markets preferred
- Excellent verbal and written communication skills
- Comprehensive array of competitive benefits
- Monthly wellness credit for personal use
- Paid lunches in the office
- Monthly fitness and evening socials
- Annual offsite events