Account Manager - Ramp Network

What you will be working on As our Account Manager, you'll focus on maintaining and growing a portfolio of strategic partner accounts by:

• Managing relationships with key partner accounts and acting as a trusted commercial contact.
• Identifying opportunities to increase partner value through account growth, product adoption and joint commercial initiatives.
• Supporting partner onboarding and ensuring a smooth transition into our platform and services.
• Monitoring partner performance, identifying trends and recommending improvements to maximise engagement and commercial outcomes.
• Working collaboratively with internal stakeholders to resolve partner queries and remove blockers.
• Supporting contract renewals, commercial discussions and account planning where required.
• Providing regular updates on account health, risks and opportunities.
• Delivering an outstanding partner experience through proactive communication and relationship management.

What you will bring: We're looking for someone who can quickly build credibility and confidently manage commercial relationships. You'll ideally have:

• At least 3 years' experience in Account Management, Customer Success, Business Development or a similar client-facing commercial role.
• Experience working within fintech, crypto, financial services or technology (payments experience is advantageous).
• Excellent relationship management and communication skills.
• Strong commercial awareness with the ability to identify growth opportunities.
• A proactive, organised and self-sufficient approach to managing priorities.
• The ability to collaborate effectively with cross-functional teams.
• Strong problem-solving skills and a customer-first mindset.
• Experience working within a fast-paced, scaling business is desirable.

What’s in it for you?

• Competitive pro-rata salary based on experience.
• Flexible working arrangements.
• Opportunity to work with an innovative and growing fintech business.
• Exposure to strategic commercial partnerships and cross-functional projects.
• A collaborative, supportive and inclusive team environment.
• The opportunity to make an immediate impact while working flexibly.