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Join Ramp Network as an Account Manager to support strategic partner relationships in the Web3 space. This part-time role focuses on account growth and ensuring excellent partner experiences.
Join the Web3 revolution at Ramp Network! ### 👋🏼 A few words about us At Ramp Network, we provide a powerful fiat <> crypto toolkit that enables anyone - from established brands to blockchain pioneers - to easily onboard their next million users into Web3. Bridging the gap between today's financial system and the emerging crypto economy is our lifelong mission. Driven by our vision, sense of community, and passion for excellence, we relentlessly work to make this dream come true and bring Web3 to the mainstream. From day one, our founders have built a purpose-led organisation where a culture of high performance, receptive minds, and collaboration is at the core. If you’re looking to accelerate your career, grow at pace, and have a meaningful impact, you’ll find a home at Ramp Network. We have huge ambitions and want people to join us on our quest to become a world-leading Web3 organisation.
What you will be working on As our Account Manager, you'll focus on maintaining and growing a portfolio of strategic partner accounts by:
- Managing relationships with key partner accounts and acting as a trusted commercial contact.
- Identifying opportunities to increase partner value through account growth, product adoption and joint commercial initiatives.
- Supporting partner onboarding and ensuring a smooth transition into our platform and services.
- Monitoring partner performance, identifying trends and recommending improvements to maximise engagement and commercial outcomes.
- Working collaboratively with internal stakeholders to resolve partner queries and remove blockers.
- Supporting contract renewals, commercial discussions and account planning where required.
- Providing regular updates on account health, risks and opportunities.
- Delivering an outstanding partner experience through proactive communication and relationship management.
What you will bring: We're looking for someone who can quickly build credibility and confidently manage commercial relationships. You'll ideally have:
- At least 3 years' experience in Account Management, Customer Success, Business Development or a similar client-facing commercial role.
- Experience working within fintech, crypto, financial services or technology (payments experience is advantageous).
- Excellent relationship management and communication skills.
- Strong commercial awareness with the ability to identify growth opportunities.
- A proactive, organised and self-sufficient approach to managing priorities.
- The ability to collaborate effectively with cross-functional teams.
- Strong problem-solving skills and a customer-first mindset.
- Experience working within a fast-paced, scaling business is desirable.
What’s in it for you?
- Competitive pro-rata salary based on experience.
- Flexible working arrangements.
- Opportunity to work with an innovative and growing fintech business.
- Exposure to strategic commercial partnerships and cross-functional projects.
- A collaborative, supportive and inclusive team environment.
- The opportunity to make an immediate impact while working flexibly.