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AI & IT Operations Engineer

Remote
$100,000–$125,000
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About this role

Join Galaxy Digital as an AI & IT Operations Engineer to manage enterprise AI tools and support IT initiatives in a dynamic environment. Competitive salary and flexible working arrangements offered.

Description

Who We Are: **Galaxy is a global leader in digital assets and data center infrastructure, delivering solutions that accelerate progress in finance and artificial intelligence. We believe that blockchain and digital asset innovation will transform how value moves through the world – and we’re building the products and services to make that future a reality. Our institutional digital assets platform spans trading, investment banking, asset management, staking, self-custody, and tokenization technology. We also invest in and operate cutting-edge data center infrastructure to power AI and high-performance computing, addressing the growing demand for scalable energy and compute in the U.S. We work at the intersection of finance and technology, helping institutions, startups, and developers navigate a digitally native economy. Led by CEO and Founder Michael Novogratz, our team blends deep crypto expertise with institutional experience and a shared commitment to shaping the future of Web3 and AI. Galaxy is headquartered in New York City, with offices across North America, Europe, the Middle East, and Asia. To learn more about our businesses and products, visit www.galaxy.com.

Responsibilities

What You’ll Do: In this role, you will support the administration, coordination, and continuous improvement of a growing set of AI tools and related technical programs. Responsibilities may include:

  • Helping manage enterprise AI platforms, including configuration, access, settings, connectors, permissions, and operational support
  • Tracking and evaluating new features, releases, integrations, and connector capabilities across AI tools such as ChatGPT, Claude, Cursor, and related platforms
  • Supporting governance, risk review, and general oversight of AI tooling, including coordination with IT and security considerations
  • Assisting with API-related work, documentation, testing, and operational follow-up for AI-driven initiatives
  • Handling operational cleanup, organization, process follow-through, and general support tasks to improve efficiency and reduce manual overhead
  • Partnering on AI engineering efforts where needed, including testing, implementation support, and coordination of technical tasks
  • Providing support on adjacent IT and security work based on business needs and team priorities
  • Helping move work from reactive to proactive by identifying gaps, organizing next steps, and ensuring important items do not get missed
  • Taking ownership of assigned tasks and executing reliably across a wide range of responsibilities
Requirements

What We’re Looking For:

  • 4+ years experience working with enterprise technology tools, IT operations, security, or technical program coordination
  • Strong interest in AI platforms, emerging features, integrations, and real-world enterprise use cases
  • Ability to work across both strategic and operational tasks
  • A hands-on mindset with strong follow-through and attention to detail
  • Comfort working in a dynamic environment where priorities can change quickly
  • Strong communication, organization, and documentation skills
  • Willingness to take on a broad range of tasks and help wherever needed
Conditions & Benefits

What We Offer:

  • Competitive base salary and discretionary bonus
  • Hybrid/Flexible Working Arrangements
  • Flexible Time Off (paid)
  • 3% 401(k) company contribution
  • Company-paid health and protective benefits for employees, partners, and other dependents
  • Generous paid Parental Leave
  • Competitive family planning benefits for US employees
  • Opportunities to learn about the Crypto industry
  • Smart, entrepreneurial, and fun colleagues
  • Free daily snacks and weekly breakfasts/lunches
  • Employee Resource Groups
  • Free coaching and counseling sessions through Headspace
Job Details
Salary$100,000–$125,000
LocationRemote
AI Score★★★★★★★★☆☆ 8/10
PostedApr 30, 2026 (52d ago)
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