Associate, Procurement Manager (Operations & Services)

About the role

In this role, you will collaborate with operations leadership and project teams to define service requirements and develop sourcing strategies that balance cost and service quality. You will manage vendor relationships and lead competitive sourcing events to secure optimal contracts for Galaxy's data center operations.

Success in this position involves effectively translating technical and operational needs into clear procurement strategies while maintaining strong supplier relationships. You will also be responsible for tracking service-level agreements and ensuring compliance with internal procurement policies.

The salary range for this role is between $82,000 and $138,000, reflecting the importance of procurement expertise in data center operations.

Skills that matter here

• Negotiation: This role requires negotiating complex service contracts to ensure optimal terms for data center operations.
• Procurement: You will manage the procurement process for services critical to maintaining data center operations.
• Stakeholder Management: The role involves partnering with various departments to align procurement strategies with operational needs.
• Vendor Management: You will build and maintain relationships with suppliers to ensure service quality and compliance.
• Operations Management: This position focuses on optimizing service agreements to support the operational efficiency of data centers.
• Cost Optimization: You will develop strategies to minimize costs while ensuring service reliability and quality.

Who this role suits

• A professional with a background in procurement, particularly in data centers or mission-critical environments.
• Someone who thrives in fast-paced, high-growth settings and can manage multiple stakeholders.
• A detail-oriented individual with strong analytical skills and the ability to simplify complex information.
• An effective communicator who can foster strong relationships with suppliers and internal teams.

From the employer

What You’ll Do:

• Partner with Operations leadership, site teams, and project teams to define service, maintenance, and spares requirements for each campus, from pre-turnover through steady-state operations.
• Develop category and sourcing strategies for recurring operations and services spend that balance uptime risk, cost drivers, service coverage, and supplier capacity across a multi-site, mission-critical portfolio.
• Translate maintenance programs, OEM requirements, and stakeholder needs into clear scopes of work, service levels, rate structures, and procurement schedules.
• Maintain an annual sourcing and renewal calendar covering contract expirations, re-bids, and service onboarding for new sites.
• Lead vendor prequalification (including safety, insurance, and financial review), conduct competitive sourcing events, and drive formal RFP/RFQ development for operations and services categories.
• Manage bid processes, analyze commercial and technical proposals, and perform total cost of ownership evaluations across the full contract term, including labor rates, escalation, response times, and parts pricing.
• Negotiate pricing, rate cards, escalation mechanisms, service levels, risk allocations, and commercial terms that support operational objectives.
• Consolidate demand across sites and departments into regional or national master agreements where it improves cost, coverage, and quality.
• Prepare award recommendations and decision-support materials for leadership review.
• Support drafting and negotiation of master service agreements (MSAs), statements of work (SOWs), and service agreements in partnership with Legal and stakeholders.
• Create and manage purchase orders, change orders, contract amendments, and renewals throughout the contract lifecycle.
• Ensure contractual requirements align with scopes of work, service levels, budget assumptions, and service receipting requirements.
• Transition executed agreements to stakeholder owners with a complete hand-off package (scope, rates, service levels, escalation paths, renewal dates), while retaining ownership of commercial terms and escalations.
• Establish and track service-level agreements (SLAs) and KPIs, such as response time, preventive maintenance completion, incident trends, and invoice accuracy; lead quarterly business reviews with key suppliers.
• Track supplier capacity, skilled labor availability, and regional coverage as Galaxy enters new geographies, and develop early-warning risk mitigation strategies.
• Support supplier onboarding (safety prequalification, certificates of insurance, site access requirements), performance evaluation, issue resolution, and corrective action plans.
• Partner with the OFCI Procurement Managers on construction-to-operations transitions, including warranty start dates, OEM service hand-offs, and critical spares.
• Build and maintain strong supplier relationships, including local and diverse suppliers in new markets.
• Maintain accurate procurement documentation, contract and renewal trackers, spend logs, supplier scorecards, and risk registers.
• Prepare recurring reporting on operating spend, savings, supplier performance, market trends, and upcoming renewals.
• Ensure compliance with Galaxy’s P2P policies, internal controls, and audit requirements, including receipting and invoice validation for services.
• Contribute to continuous improvement by identifying opportunities to improve procurement processes and deliver results better, faster, and more efficiently.

What We’re Looking For:

• Bachelor’s degree in Integrated Supply Chain Management, Business, Engineering, Project Management, or a related field; five to seven years of relevant professional experience may be considered in lieu of a degree.
• 4+ years of procurement experience supporting data center operations, facilities management, hyperscale, energy, utilities, industrial, or other mission-critical environments.
• Experience sourcing and contracting operations or services categories (e.g., critical facility maintenance, OEM service agreements, integrated facilities management, security services, or professional and technical services).
• Working knowledge of MSA and SOW structures, rate cards, escalation mechanisms, and SLA/KPI frameworks for multi-year service agreements.
• Demonstrated ability to negotiate complex, multi-year service contracts where uptime, safety, and response time are critical.
• Strong understanding of procurement best practices, including competitive sourcing, bid evaluation, supplier performance metrics, and RFP development.
• Excellent communication and analytical skills with the ability to distill complex technical and commercial information into clear, actionable recommendations.
• Strong customer-service orientation with the ability to partner closely with stakeholders across many departments in a fast-paced, high-growth environment.