Business Operations Associate
Role in brief
Trust Wallet is seeking a Business Operations Associate to manage vendors, payments, and team processes in a fully remote setup. Candidates with experience in business operations and a detail-oriented approach will thrive.
About the role
In this role at Trust Wallet, you will be responsible for managing vendor relationships, processing payments, and improving operational processes. Your tasks will include overseeing contracts, tracking renewals, and ensuring efficient financial operations, all while working in a fully remote environment.
The team values organization and attention to detail, as you will keep documentation and tools organized and assist in product support by testing features and triaging user feedback. A background in business operations or finance, particularly in tech startups, will be beneficial for success in this position.
Skills that matter here
- vendor management: You will oversee vendor contracts and manage payment processes.
- organizational skills: Strong organization is crucial for maintaining documentation and managing tools.
- SaaS tools administration: Experience with tools like Google Workspace and Notion is important for this role.
Who this role suits
- A candidate with at least 3 years of experience in business operations, procurement, or finance.
- Detail-oriented and highly organized individuals will excel in managing multiple tasks.
- Someone comfortable with technology and SaaS tools, who can adapt to a remote working environment.
From the employer
What you’ll do
- Vendors and contracts: own the vendor inventory (contracts, pricing, owners), track renewals, route NDAs and agreements for signature, and flag unused subscriptions so we can cut costs
- Payments and finance: process vendor payments, collect invoices and reimbursements, follow up on refunds, and support reconciliation
- Access management: map our tools, owners and admins, centralize billing, and support access reviews
- Product support: test new features, report and re-test bugs, triage user feedback, and research vendors and competitors
- Process and documentation: keep Notion and Google Drive organized, maintain SOPs, automate repetitive tasks, and run meeting logistics
- Events and travel: plan team offsites and organize travel for trips and industry events
What we’re looking for
- 3 years in business operations, procurement or finance operations, ideally at a startup or tech company
- Experience with vendor management, invoices and payments
- Highly organized, detail-oriented, with strong follow-through
- Comfortable administering SaaS tools (Google Workspace, Notion, Slack)
- Nice to have: a Web3 or fintech background, experience with automation tools (Zapier, Apps Script), AI tools or event-planning experience.
Why work at Trust Wallet?
- Be a part of the world’s leading blockchain ecosystem that continues to grow.
- Excellent learning and career development opportunities.
- Work alongside diverse, world-class talent, in an environment where learning and growth opportunities are endless.
- Tackle fast-paced, challenging and unique projects.
- Work in a truly global organization, with international teams and a flat organizational structure.
- Work fully remotely with flexible working hours.
- Enjoy competitive salary and benefits.
Questions about this role
Is this position remote?
Yes, this role is fully remote with flexible working hours.
What experience is required for this role?
Candidates should have 3 years of experience in business operations, procurement, or finance operations, ideally in a startup or tech company.
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