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About the Company

Polymarket is the world's largest prediction market platform. It enables individuals to express views on real-world events by trading on outcomes across politics, economics, sports, culture, and current affairs. Built as a peer-to-peer marketplace with no centralized "house," Polymarket aggregates diverse opinions into transparent, market-based probabilities that reflect collective expectations about the future. The platform is growing fast, with $21B traded in 2025, and is adopted as an alternative news source. The ambition is to become a ubiquitous beacon of truth in global media.

About the Role

The Business Development team owns the relationships that drive Polymarket's growth. As the platform scales to handle billions in trading volume, we need someone who can own a portfolio of high-volume traders and be accountable for their engagement, retention, and growth. This is a high-ownership role where you'll be the human face of Polymarket for the most important users.

You'll acquire new traders, onboard them personally, and keep them active through proactive relationship management. When something breaks, you get the first call. When major events go live, you're already reaching out.

Responsibilities

• Own a portfolio of high-volume traders and take accountability for their trading, satisfaction, and retention
• Acquire new high-volume traders through direct outreach, referrals, and targeted initiatives, then convert them into active platform participants
• Reactivate dormant traders by identifying blockers and targeting based on various initiatives
• Resolve friction points quickly and act as the bridge between traders and product, operations, and leadership teams
• Surface feedback from your portfolio to internal teams and advocate for improvements that benefit customers

Requirements

• 4+ years in sales, relationship management, trading desk support, customer success, or similar role with direct performance accountability
• Comfortable with high-volume outbound and inbound communication via text, calls, and DMs
• Strong written and verbal communication skills with ability to build trust quickly and follow through reliably
• Highly organized and self-directed approach to managing a book of clients without needing detailed playbooks
• Results-driven mindset focused on outcomes rather than activity metrics

Nice to Have

• Background in prediction markets, sports betting, or trading
• Experience in crypto or web3 industry
• Previously owned and managed a book of high-volume trading clients

Benefits

• Competitive salary & equity
• Unlimited PTO
• Full Health, Vision, & Dental coverage
• 401k match
• Hardware setup: new MacBook Pro, big display, & accessories

Location

New York, US