◆ 9/10
compliancecryptofintechData Analyst
About this role
Join OKX as a Compliance Analyst in San Jose, focusing on quality assurance for financial crime investigations. Competitive salary and benefits in a leading crypto exchange.
Description
Who We Are
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles: We Before Me, Do the Right Thing, and Get Things Done. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more.Responsibilities
What You’ll Be Doing
- Quality Reviews – Conduct daily independent QA reviews of investigator and Sanctions casework, including Transaction Monitoring, Name Screening, EDD, and other AML investigations. Evaluate accuracy, completeness, adherence to AML/CFT policies, regulatory requirements, internal procedures, and the quality of case narratives. Assess whether investigative decisions are well-supported, risk-based, and appropriately documented, including escalation and disposition outcomes. Identify defects, document findings, and provide clear, constructive feedback to investigators and team leads.
- Stakeholder Collaboration – Partner closely with the Financial Crimes Operations team, Team Leads, Product teams, and other stakeholders to communicate QA findings, discuss quality trends, resolve process gaps, and ensure consistent interpretation of policies and quality standards. Build strong relationships across AML and other cross-functional teams to support a holistic approach to compliance and risk management.
- Quality Calibration & Internal QA Meetings – Participate in and facilitate regular QA calibration sessions to review complex or borderline cases, discuss grey areas, align on scoring methodology, and ensure consistency in quality evaluations across the QA team. Share key findings, emerging typologies, regulatory expectations, and best practices to improve review quality and reduce subjectivity.
- Performance Monitoring & Reporting – Monitor investigator quality performance, analyze QA findings and recurring error trends, and prepare regular quality reports and dashboards. Identify systemic issues, emerging risks, root causes, and opportunities to strengthen controls and support management decision-making.
- Coaching & Quality Improvement – Provide timely and actionable feedback to investigators and team leads to improve investigation quality, strengthen analytical skills, and enhance case documentation. Act as a Subject Matter Expert (SME) for AML investigations by providing guidance on complex or high-risk cases, typologies, and regulatory expectations. Support remediation activities by validating corrective actions and tracking quality improvements over time.
- Policy & Process Compliance – Ensure all reviews are conducted in accordance with internal AML/CFT policies, regulatory requirements, quality frameworks, and standard operating procedures. Escalate potential compliance risks, control weaknesses, or systemic issues identified during QA reviews.
- Continuous Improvement & QA Framework – Support continuous improvement by recommending enhancements to investigation procedures, QA methodologies, workflows, scorecards, sampling frameworks, training materials, and quality controls. Contribute to AI-enabled quality tools such as QA Copilot and participate in UAT, process validation, and implementation of new quality initiatives.
- AML Projects & Program Enhancements – Participate in AML-related projects, initiatives, and program enhancements as required. Provide QA expertise and support cross-functional initiatives aimed at strengthening AML controls, processes, and overall program effectiveness.
- Ad Hoc Responsibilities – Perform additional assignments and special projects as delegated by the supervisor, including process improvement initiatives, training support, root cause analysis, documentation updates, and cross-functional projects to strengthen the overall quality program.
Requirements
What We Look For In You
- Bachelor's degree in law, finance, business administration or a related field; a relevant compliance certification (e.g. ICA, CAMS) is an advantage.
- Prior experience in a compliance, legal or regulatory role within financial services, fintech or crypto industry is preferred.
- Strong understanding of AML/CFT regulations, financial crime investigations, transaction monitoring, and QA methodologies, with the ability to evaluate investigation quality, assess decision-making, and ensure compliance with regulatory requirements, internal policies, and quality standards.
- Strong analytical ability, with the capacity to assess regulatory obligations, identify gaps and produce well-reasoned written analysis.
- High attention to detail and the ability to maintain accurate records and produce consistent, high-quality documentation.
- Fluent in English with clear written and verbal communication skills, including the ability to convey compliance requirements to non-specialist colleagues.
- Strong organisational skills, able to manage multiple concurrent workstreams, prioritise effectively and meet regulatory deadlines.
- Comfortable operating with limited supervision, escalating appropriately when required.
Conditions & Benefits
Perks & Benefits
- Competitive total compensation package.
- L&D programs and Education subsidy for employees' growth and development.
- Various team building programs and company events.
- Wellness and meal allowances.
- Comprehensive healthcare schemes for employees and dependants.
- More that we love to tell you along the process!
Job Details
Salary$107,000–$160,000
LocationOffice
AI Score★★★★★★★★★☆ 9/10
PostedSep 17, 2026 (3d ago)
Tags & Skills
compliancecryptofintechData Analystoffice
Tech Stack
AML/CFT regulationsfinancial crime investigationstransaction monitoringQA methodologiesanalytical skillsdocumentation