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Join Pragmatic Play as a Floor Supervisor in Bulgaria to oversee studio operations, ensuring game integrity and high standards. Enjoy growth opportunities and a supportive culture.
ARRISE is a leading supplier of player-favourite content to the iGaming industry. We are a software development and services company delivering end-to-end digital solutions. Headquartered in Gibraltar with offices around the world, including Malta, Romania, India, Canada and Bulgaria, we are a global team of over 10,000 talented individuals with decades of experience across multiple industries and professions. Together, we form a cross-functional powerhouse that is driven to deliver.
Key Responsibilities
- Quickly resolving any game or staff incident;
- Fostered seamless collaboration with members of the Floor Supervisors Team, the OCR Team, the WFS Team, and others, enhancing communication and teamwork;
- Monitoring the operational quality, safety and inspecting the studio’s equipment;
- Conduct regular checks on dealers and shufflers to ensure their presence during designated shifts and maintain an accurate attendance record;
- Monitor and assess the appearance of staff members, ensuring they adhere to the established dress code;
- Supervising dealers’ and shufflers’ activity and rotations.
Required Qualifications & Skills
- Proactive Approach;
- Have at least 6 months of experience within the company;
- Effective Collaboration and Strong Communication Skills;
- Comprehensive understanding of the Blackjack game, its dynamics, as well as basic understanding in all equipment-related procedures, contributing to the efficient and smooth operation of casino floor activities;
- Good verbal and written command of English and Bulgarian;
- Previous experience on a similar position would be considered an advantage;
- Computer skills.
What we give you in return
- We offer an advantageous start salary;
- A detailed company training on highest standards;
- A chance to work in friendly and supportive culture;
- Tremendous growth opportunities in a large fast-moving international company;
- Additional health insurance (outpatient & hospital medical care, dental care, coverage of dioptric glasses and more);
- Public transportation card;
- MultiSport card, covered by the Employer;
- Food vouchers 82 EUR monthly;
- Grow with ARRISE | Learning Hub—personalized learning, gamified growth, and endless career development at your fingertips;
- Working place situated a few steps from a subway line.