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Floor Supervisor

Office
Market range (est.) $90k–$180k
◆ 7/10 igamingOtheroffice
About this role

Join Pragmatic Play as a Floor Supervisor in Bulgaria to oversee studio operations, ensuring game integrity and high standards. Enjoy growth opportunities and a supportive culture.

Description

ARRISE is a leading supplier of player-favourite content to the iGaming industry. We are a software development and services company delivering end-to-end digital solutions. Headquartered in Gibraltar with offices around the world, including Malta, Romania, India, Canada and Bulgaria, we are a global team of over 10,000 talented individuals with decades of experience across multiple industries and professions. Together, we form a cross-functional powerhouse that is driven to deliver.

Responsibilities

Key Responsibilities

  • Quickly resolving any game or staff incident;
  • Fostered seamless collaboration with members of the Floor Supervisors Team, the OCR Team, the WFS Team, and others, enhancing communication and teamwork;
  • Monitoring the operational quality, safety and inspecting the studio’s equipment;
  • Conduct regular checks on dealers and shufflers to ensure their presence during designated shifts and maintain an accurate attendance record;
  • Monitor and assess the appearance of staff members, ensuring they adhere to the established dress code;
  • Supervising dealers’ and shufflers’ activity and rotations.
Requirements

Required Qualifications & Skills

  • Proactive Approach;
  • Have at least 6 months of experience within the company;
  • Effective Collaboration and Strong Communication Skills;
  • Comprehensive understanding of the Blackjack game, its dynamics, as well as basic understanding in all equipment-related procedures, contributing to the efficient and smooth operation of casino floor activities;
  • Good verbal and written command of English and Bulgarian;
  • Previous experience on a similar position would be considered an advantage;
  • Computer skills.
Conditions & Benefits

What we give you in return

  • We offer an advantageous start salary;
  • A detailed company training on highest standards;
  • A chance to work in friendly and supportive culture;
  • Tremendous growth opportunities in a large fast-moving international company;
  • Additional health insurance (outpatient & hospital medical care, dental care, coverage of dioptric glasses and more);
  • Public transportation card;
  • MultiSport card, covered by the Employer;
  • Food vouchers 82 EUR monthly;
  • Grow with ARRISE | Learning Hub—personalized learning, gamified growth, and endless career development at your fingertips;
  • Working place situated a few steps from a subway line.
Job Details
Market range (est.)$90k–$180k
LocationOffice
AI Score★★★★★★★☆☆☆ 7/10
PostedSep 28, 2026 (14d ago)
Tags & Skills
igamingOtheroffice
Tech Stack
communicationteamworkBlackjack game knowledgecomputer skills

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