Role in brief
TRM is looking for a Global Investigator (Triage) to assist in disrupting crime using AI solutions. This role involves validating complaints and routing cases efficiently. Candidates with investigative experience and AI fluency should apply.
About the role
TRM Labs focuses on providing AI-powered intelligence solutions aimed at helping agencies investigate and disrupt criminal activities. As a Global Investigator (Triage), you will play a key role in validating complaints and ensuring that cases are routed correctly in a fast-paced environment.
The position involves using AI tools to enhance the investigative process, requiring a strong understanding of both AI and basic crypto concepts. Success in this role means effectively managing complaint dispositions and providing valuable feedback to improve AI model performance.
Skills that matter here
- investigative experience: This role requires investigative or analytical experience to validate and route complaints effectively.
- AI fluency: Strong comfort with AI tools is essential for using AI outputs to assist in investigations.
- crypto knowledge: A baseline understanding of cryptocurrency is necessary to recognize various threat types during investigations.
Who this role suits
- Someone with 1-3 years of investigative or analytical experience.
- A candidate who is comfortable working independently and prioritizing tasks.
- An individual who is receptive to feedback and eager to improve processes.
- A person who can work during standard North American EST business hours.
From the employer
Responsibilities
- Validate and route hundreds of complaint dispositions each week.
- Use AI first-pass output as a co-pilot and catch errors.
- Enrich complaint selectors with commercial data-source integrations.
- Own clean shift handoffs to maintain operational continuity.
- Provide structured feedback to engineering on AI model performance.
Requirements
- Investigative or analytical experience in the private or public sector (1-3 years).
- Strong AI fluency and comfort using AI tools.
- Baseline crypto knowledge and ability to recognize threat types.
- Ability to prioritize and work independently.
- Receptive to feedback and motivated to improve processes.
- US Citizenship required.
- Ability to obtain Public Trust clearance.
Conditions
- Remote work with minimal travel requirements.
- Formal on-call rotation for high-priority events.
- Standard North American EST business hours preferred.
Questions about this role
Is this position remote?
Yes, this role is remote with minimal travel requirements.
What are the working hours for this position?
Standard North American EST business hours are preferred.
What qualifications do I need to apply?
Candidates should have investigative or analytical experience, strong AI fluency, and a baseline knowledge of cryptocurrency.
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