Head of Brand Creative

Company: Phantom

Location: Remote (US)

Employment Type: Full Time

Salary: $270,000–$320,000 USD per year

About the Company

Phantom is the modern money app used by tens of millions around the world. Our product combines everything people need to manage, spend, and grow their money in one simple, intuitive experience. Phantom brings all the control and flexibility of crypto-powered finance, without unnecessary complexity, into mainstream consumer finance. By combining industry-leading security with thoughtfully designed tools, Phantom makes powerful financial tools feel approachable and easy to use. This focus on speed, control, and user experience has fueled rapid growth, with a community of 20M+ people, reaching #1 in the Google Play Store finance category, and consistently ranking as a Top 50 app across all categories.

About the Role

As the Head of Brand Creative, you will be the steward of Phantom's visual identity and storytelling. You'll set the creative design vision and standards that bring our mission to life across go-to-market campaigns, social, partnerships and more. Leading a team of talented brand and motion designers, you'll inspire and mentor them to execute at the highest level while maintaining consistency, clarity, and originality. This role is ideal for a creative design leader who thrives at the intersection of brand, culture, and consumer products.

Responsibilities

• Define and evolve our brand's creative design strategy, ensuring it differentiates us in the crypto and consumer finance space.
• Manage, mentor, and grow a team of brand designers, fostering creativity, collaboration, and professional development.
• Oversee the creative development and production of campaigns, product launches, brand activations, and content across digital, social, and offline channels.
• Build and enforce brand guidelines, ensuring visual and verbal alignment across product, marketing, and communications.
• Partner with marketing, product, comms, and leadership to align brand creative with business objectives and user insights.
• Bring forward fresh ideas, cultural relevance, and breakthrough creative that builds trust while making crypto approachable to a mainstream audience.
• Use feedback, insights, and performance data to refine creative strategies and deliver impact at scale.

Requirements

• 10+ years of experience in brand design leadership. Bonus points if in consumer finance, fintech, crypto or consumer tech.
• A visionary creative thinker with a strong portfolio demonstrating brand-building, campaign execution, and cross-channel design.
• Proven experience managing and scaling high-performing creative teams.
• Expertise across design disciplines such as visual, brand and motion.
• Strong grasp of cultural trends, with the ability to translate them into brand-relevant creative.
• Excellent communication and presentation skills, you can inspire both your team and executive stakeholders.
• Comfortable working in a fast-paced, high-growth environment with shifting priorities.

Why Work with Us

We are a team of experienced builders in the blockchain and crypto industry. Our journey began from users seeking an easy, seamless path to accessing the crypto ecosystem. This passion fueled our exponential growth, allowing us to onboard over 20M+ active users in just over five years; with our user base growing weekly. Our dedication to a secure and seamless user experience has made us the leading wallet on Solana as well as our multi-chain approach enhances our platform's versatility, meeting the needs of a diverse and growing user base. By staying at the forefront of technology and user expectations, we continue to innovate and set industry standards on self-custodial crypto wallets.

Wallets are responsible for a user's first impression with crypto and onboarding new users into crypto. By ensuring that a user has a great first-time experience with crypto, we can help supercharge the growth of the entire ecosystem. There is no easy way for a user to discover and navigate all that crypto has to offer. Wallets have a unique opportunity to help users not only onboard to crypto but also stay retained by exploring new things to do. We currently support Solana, Ethereum, Polygon and Bitcoin with more networks to come in the future. We are focused on creating a unified, multi-chain crypto experience for users.

Benefits

• Competitive salary and equity
• Eligibility to participate in performance bonus program
• Comprehensive insurance (medical/dental/vision) — 100% covered
• Stipend for your ideal remote / WFH set-up: laptop, headphones, and any other work gear you may need
• Flexible hours and a long-standing, supportive remote environment
• Unlimited vacation
• 401(k) retirement plan
• Wellness benefit
• Daily lunch benefit

We strongly encourage candidates of all different backgrounds to apply. We believe that our work is stronger with a variety of perspectives, and we're eager to further diversify our company. We're committed to building an inclusive, supportive place for you to do the best work of your career.