Junior Product Manager, Daily Finances

Essential Duties And Responsibilities

• Own and evolve the product roadmap from core bank-like features: new types of accounts, credit and debit cards, and account management
• Deeply understand customer pain points through data, support tickets, user interviews, and direct feedback and translate those insights into product decisions
• Partner with design, engineering, compliance, and customer success to ship features that meaningfully improve the customer experience
• Use AI tools extensively to accelerate research, prioritization, documentation, and analysis fluency in AI-assisted workflows is expected
• Utilize LLMs to generate prototype applications and experiences in order to accurately communicate your vision
• Write clear, concise product requirements and user stories that keep the customer at the center
• Monitor product performance metrics and synthesize findings into actionable next steps
• Stay close to the competitive neo banking landscape and bring fresh thinking to the team

Required Qualifications And Skills

• 1–3 years of experience in product management, customer success, operations, customer service, or a related role
• A genuine obsession with customer experience — you think in journeys, not system flows
• The ability to tell a good story. In the resume you submit, add a section that describes a poor customer experience you have had and what could've changed it
• Exposure to fintech, banking, or payments either professionally or as a highly engaged user
• Experience working cross-functionally in a fast-paced environment
• Comfort with ambiguity and a strong bias toward action
• Exceptional written and verbal communication skills in English
• Familiarity with product tools such as Jira, Notion, and Figma

What We Offer

• Innovation and Impact: Contribute to pioneering projects at the intersection of traditional finance and Web3
• Ownership: You will help create consumer financial products used by millions
• Competitive Compensation: Stock options, performance bonuses, and comprehensive benefits on top of a competitive salary
• Strong Company Culture: Thrive in a supportive, collegiate environment with values of integrity, teamwork, accountability, and excellence
• Global Collaboration: Participate in regular updates, strategy sessions, and networking opportunities across the group
• Development Opportunities: Access training and mentorship programs this is a genuine growth role and we invest in our people
• Hybrid Flexibility: 3 days in our New York City office, with flexibility on the remaining days
• Inclusive Environment: We value and respect diverse perspectives