Logistics Coordinator

What you will be responsible for:

• Import & Customs Management

- Manage end-to-end import/export processes for GPUs, ICs, electronic components, equipment and other critical materials into Malaysia and probably other countries. - Coordinate import documentation including commercial invoice, packing list, AWB/BL, COO/Form E, HS code, permits and other supporting documents. - Work closely with customs brokers and freight forwarders to ensure timely customs declaration and clearance. - Investigate and resolve customs clearance issues, including HS classification, valuation, COO, import permits, customs queries and document discrepancies. - Coordinate with relevant Malaysian authorities and agencies when required for import clearance and regulatory matters. - Maintain proper records of import documentation and customs transactions for audit and compliance purposes.

• Delivery & Logistics Execution

- Monitor shipments from supplier pickup through Malaysia customs clearance and final delivery. - Follow up with forwarders for vessel/flight schedules, ETA, customs clearance status and delivery commitments. Coordinate with Planning/PMC, Procurement, Warehouse, Manufacturing and suppliers to prioritize urgent deliveries. - Proactively identify shipment delays and implement recovery actions.

• Freight Forwarder & Customs Broker Management

- Manage day-to-day activities with freight forwarders, courier companies and customs brokers. - Monitor forwarder performance, including clearance lead time, delivery performance and issue resolution. - Check and validate the payment request from the forwarders, execute the payment via system.

• Compliance & Process Improvement

- Ensure import/export activities comply with Malaysian customs and applicable regulatory requirements. - Maintain and improve import/export SOPs, checklists and documentation requirements. - Conduct root-cause analysis for customs and delivery problems and implement corrective actions. - Identify opportunities to reduce customs clearance and overall delivery lead time.

• Cross-functional Support

- Work closely with internal Procurement, PMC, Finance, Quality, Engineering and after sales team. - Support NPI and new material introduction from an import/export perspective. - Provide logistics and customs input during new supplier and new product setup. - Support urgent shipment recovery and production shortage situations.

How you will stand out:

• Education

- Bachelor’s degree in supply chain, Logistics, International Trade, Engineering, Business Administration or related field.

• Experience

- 1 to 5 years of experience in logistics, import/export, customs clearance, freight forwarding or supply chain. - Hands-on experience with Malaysia import/export processes and customs clearance. - Experience handling electronics, semiconductor, IT hardware or high-value equipment is preferred. - Experience dealing with customs brokers and international freight forwarders is highly preferred. - Open to Fresh Grad.

• Technical / Knowledge

- Good understanding of Malaysian customs import/export procedures. - Knowledge of HS code classification, import permits, COO/Form E, customs declarations and customs valuation. - Familiarity with air freight and sea freight processes. - Good understanding of Incoterms. - ERP experience such as Oracle/SAP is an advantage. - Strong Excel/data analysis skills.

• Key Competencies

- Able to speak and read Malay, English and Mandarin. - Quick learner with strong ability to work independently and take ownership of assigned tasks. - Able to work under pressure and manage urgent shipments. - Strong communication and negotiation skills. - Able to coordinate multiple parties and drive issues to closure. - Detail-oriented, particularly with customs documentation. - Proactive in identifying potential clearance and delivery risks.

What you will experience working with us:

• A culture that values authenticity and diversity of thoughts and backgrounds;
• An inclusive and respectable environment with open workspaces and exciting start-up spirit;
• Fast-growing company with the chance to network with industrial pioneers and enthusiasts;
• Ability to contribute directly and make an impact on the future of the digital asset industry;
• Involvement in new projects, developing processes/systems;
• Personal accountability, autonomy, fast growth, and learning opportunities;
• Attractive welfare benefits and developmental opportunities such as training and mentoring.