Partner & Customer Relationship Manager, Digital Assets

About the role

In this role, you will be responsible for building and maintaining long-term relationships with financial intermediaries, wealth managers, and high-net-worth individuals. Your ability to understand clients' financial goals and connect them to suitable digital asset solutions will be crucial for success.

Teroxx operates in a boutique environment with a focus on professionalism and innovation. As part of a small team, you will have high visibility and the chance to make a significant impact on the firm's growth in the evolving digital assets sector.

Skills that matter here

• relationship management: This role requires proven experience in managing relationships with high-net-worth individuals and business partners.
• financial services: A background in financial services or FinTech is essential for understanding the needs of clients in this space.
• communication skills: Excellent communication and interpersonal skills are necessary for engaging effectively with clients.

Who this role suits

• You have a strong background in relationship management or private banking.
• You are proactive and outgoing, with a customer-focused approach.
• You are independent and well-organized, comfortable engaging with clients both virtually and in person.
• You thrive in a small team environment and appreciate flat hierarchies.

From the employer

• Build, manage, and develop long-term relationships with financial intermediaries, wealth managers, financial advisors, HNWIs, family offices, and other strategic partners.
• Serve as a trusted relationship manager, understanding clients' financial objectives and connecting them with suitable digital asset solutions.
• Act as the primary point of contact for existing partners, ensuring strong engagement, satisfaction, and mutual business growth.
• Identify opportunities to expand existing partnerships and establish new strategic relationships.
• Conduct regular partner meetings, business visits, and networking activities to strengthen relationships.

• 3+ years of experience in relationship management, key account management, private banking, wealth management, or B2B partnerships.
• Proven experience managing relationships with HNWIs, financial intermediaries, business partners, or institutional clients.
• Background in financial services, FinTech, or digital assets, with a good understanding of cryptocurrencies and blockchain technology considered an advantage.
• Strong commercial mindset with the ability to grow existing accounts, identify new opportunities, and drive customer retention.
• An established network of HNWIs, financial advisors, or business partners is a strong advantage.
• Excellent communication and interpersonal skills, with a proactive, outgoing, and customer-focused personality.
• Independent, well-organized, and comfortable engaging with clients both virtually and in person.

• Work in a regulated digital asset boutique with a clear mission and vision.
• Boutique environment: small team, flat hierarchies, short decision-making paths, and high personal visibility.
• Growth opportunities in a rapidly evolving industry.
• Attractive compensation aligned with market standards and experience.
• Hybrid work with flexible working hours, Larnaca and Nicosia offices, access to all group offices, and 1 to 2 off-sites per year.
• A supportive, international team dedicated to collaboration and shared success.