Role in brief
Alpaca is seeking a Product Manager to lead account management and identity verification systems. This remote role is ideal for candidates with a strong background in B2B fintech and product strategy, particularly in user onboarding and regulatory complexities.
About the role
In this role, you will oversee the strategy and execution of Alpaca's account management and identity verification systems. You will collaborate with cross-functional teams to ensure compliance while creating a seamless experience for financial institutions and their users worldwide.
Alpaca operates as a global leader in brokerage infrastructure, serving various financial institutions with institutional-grade APIs. Success in this position hinges on your ability to navigate complex regulatory environments and effectively communicate with stakeholders to drive product development.
The salary range for this role is between $105,000 and $175,000, reflecting the level of expertise required.
Skills that matter here
- Product strategy: You will define and own the product vision and roadmap for account management.
- KYC/AML: Experience in identity verification processes is crucial for this role.
- Agile development: Your work will be conducted in an agile environment, necessitating familiarity with iterative product development.
- Communication skills: Strong communication is vital for collaborating with cross-functional teams and influencing stakeholders.
- Data-driven: You will utilize analytics tools to track product performance and drive informed decisions.
- Brokerage infrastructure: Understanding brokerage systems will help you manage diverse account structures effectively.
Who this role suits
- You have a strong background in product management, particularly in B2B fintech.
- You thrive in collaborative environments and can effectively lead cross-functional teams.
- You possess a data-driven mindset and are comfortable using analytics to inform your decisions.
- You are passionate about financial markets and committed to democratizing access to financial services.
From the employer
Your Role:
As a Product Manager - Accounts, you will be responsible for the strategy, roadmap, and execution of Alpaca's core account management and identity verification systems. You will be the voice of our partners, working to create a flexible and compliant global account infrastructure. This role is critical to enabling financial institutions around the world to seamlessly and securely onboard and manage their end-users. You will work closely with engineering, legal, compliance, and business development teams to navigate the complexities of different jurisdictions and deliver a world-class account experience.
Things You Get To Do:
- Define and own the product vision, strategy, and roadmap for Alpaca's account opening and identity verification services
- Manage the lifecycle of various account structures, including fully disclosed, omnibus, and omnibus with sub-accounting, to meet the diverse needs of our global B2B clients.
- Develop and enhance features such as the ability to open accounts for entities, create sub-accounts for distinct trading strategies, and manage multiple account types (e.g., self-directed, robo, retirement)
- Lead the strategy for KYC and identity verification, supporting various models from partner-led KYC to integrated solutions with third-party providers
- Collaborate with legal, compliance, and regional business teams to navigate the complexities of different jurisdictions, ensuring our account systems meet local licensing, data management, and financial requirements
- Author detailed product requirement documents (PRDs) and user stories to ensure clarity and alignment across all teams
- Work with go-to-market teams to enable adoption of new account features and onboarding flows
- Define and analyze key metrics such as onboarding success rates, account funding times, and KYC pass-through rates to measure success and identify areas for improvement
Who You Are (Must-Haves):
- At least 5 years of product management experience, with a focus on B2B, fintech, or complex platform products
- Experience with products related to user onboarding, identity verification (KYC/AML), or account management systems
- A strong understanding of the operational and regulatory complexities in financial services, especially concerning client onboarding and account lifecycle management
- Proven ability to understand complex technical and business requirements and work effectively with engineering, legal, and compliance teams
- Excellent communication and interpersonal skills, with a proven track record of leading cross-functional teams and influencing stakeholders
- Data-driven mindset with experience using analytics tools to track product performance and make informed decisions
- A genuine passion for financial markets and a strong desire to build products that empower developers and democratize access to financial services
- Experience working in an agile development environment
Who You Might Be (Nice-to-Haves):
- A background in engineering
- Direct experience working in the fintech or brokerage industry
- Experience working in a globally distributed, remote-first company
- Familiarity with different brokerage account structures (e.g., omnibus, fully disclosed)
- Experience with global identity verification providers and regulatory technology (RegTech)
How We Take Care of You:
- Competitive Salary & Stock Options
- Health Benefits
- New Hire Home-Office Setup: One-time USD $500
- Monthly Stipend: USD $150 per month via a Brex Card
Alpaca is proud to be an equal opportunity workplace dedicated to pursuing and hiring a diverse workforce.
Questions about this role
What is the remote policy?
This position is fully remote, allowing for flexibility in your working environment.
What level of experience is required?
Candidates should have at least 5 years of product management experience, particularly in B2B or fintech.
How do I apply?
Interested candidates can apply through the Alpaca website at https://alpaca.markets.