Role in brief
Ripple seeks a Professional Services Consultant to implement treasury management solutions for clients, enhancing the global financial system. Ideal candidates have a background in Treasury, Relationship Banking, or Fintech and strong interpersonal skills.
About the role
As a Professional Services Consultant at Ripple, you will engage directly with clients to understand their treasury management needs and implement tailored solutions. Your role involves gathering requirements, documenting project scopes, and ensuring successful delivery of services.
Working in a collaborative office environment, you will participate in training sessions and provide support during and after implementation. Success in this position requires a proactive approach and the ability to meet or exceed client expectations while navigating a fast-paced setting.
Skills that matter here
- Treasury management: This role requires a proven track record in Treasury system implementations and understanding financial instruments.
- Project management: The position involves managing projects and ensuring they adhere to specifications and budgets.
- Interpersonal skills: Strong interpersonal skills are essential for interacting with clients and senior managers.
- Financial markets mathematics: Adeptness in financial markets mathematics is necessary for analyzing and resolving issues related to financial instruments.
Who this role suits
- Candidates should have experience in Treasury or Fintech and a solid understanding of financial instruments.
- A proactive individual who can adapt to rapidly changing environments will thrive in this role.
- Strong communication and consultative skills are essential for successful client interactions.
- Experience in project management and the ability to work independently while being a team player are important.
From the employer
Responsibilities
- Participate in discovery sessions with clients on their technical requirements and business processes relating to the management of their financial instrument’s portfolio, including debt instruments, derivatives, and investments along with any Cash Management, Payments, Accounting and Reconciliation requirements they may have.
- Gather and understand the full requirements and document the scope of implementation.
- Articulate configuration rationale and functional strategy as it directly relates to accomplishing goals and outcomes in line with the client requirements.
- Train both clients and internal parties on the modules and on market best practice.
- Participate in building and implementation of the solution.
- Help support & troubleshoot delivered work throughout implementation.
- Ensure implementation proceeds on-specification and budget.
- Ensure client expectations are met / exceeded in terms of product set up and services delivered.
- Tier 2 support for any escalated client issues related to financial instruments.
- Provide up-selling opportunities and funnel to appropriate channels.
Requirements
- Bachelor’s degree in Business preferred, or equivalent experience.
- Enrolment in CFA, CTP or other professional program a plus.
- Proven experience in Treasury, Relationship Banking, or Fintech.
- Proven track record in Project management and Treasury system implementations – either on behalf of clients or as a business user.
- Thorough understanding of the market environment for financial instruments, cash and payments and the systems that support such activities.
- Adept with financial markets mathematics.
- A good team player with ability to act on own initiative.
- Strong interpersonal skills and comfortable dealing with senior managers in client based environments.
- Ability to quickly identify, analyze, and resolve problems / issues.
- Able to multi-task, re-prioritize, and adapt to rapidly changing needs and fast paced environments.
- Strong written and verbal communication skills.
- Excellent listening, presentation, and consultative skills.
- Proven organizational, leadership, and interpersonal skills and proven success working directly with clients.
Conditions
- The opportunity to build in a fast-paced start-up environment with experienced industry leaders.
- A learning environment where you can dive deep into the latest technologies and make an impact.
- A professional development budget to support other modes of learning.
- In-office collaboration for moments that matter is important to our culture, and we give managers and teams the flexibility to decide which 10+ days a month they come in.
- Bi-weekly all-company meeting - business updates and ask me anything style discussion with our Leadership Team.
- Competitive salary, bonuses, and equity.
- Competitive benefits that cover physical and mental healthcare, retirement, family forming, and family support.
- Employee giving match.
- Mobile phone stipend.
- R&R days so you can rest and recharge.
- Generous wellness reimbursement and weekly onsite & virtual programming.
- Generous vacation policy - work with your manager to take time off when you need it.
- Industry-leading parental leave policies. Family planning benefits.
- Catered lunches, fully-stocked kitchens with premium snacks/beverages, and plenty of fun events.
Questions about this role
What is the remote policy?
The role requires in-office collaboration, with flexibility for teams to decide which 10+ days a month they come in.
What qualifications are needed?
A Bachelor’s degree in Business is preferred, along with experience in Treasury, Relationship Banking, or Fintech.
How can I apply?
Candidates can apply through Ripple's website at https://ripple.com/?ref=sailonchain.com.
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