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cryptofintechmarketingsales
About this role
Join Coins.ph as a Sales Associate to support the onboarding process and enhance customer experience in the fast-growing crypto sector.
Description
Coins is the most established crypto brand in The Philippines and has gained the trust of more than 18 million users. Through the easy-to-use mobile app, users can buy and sell a variety of different cryptocurrencies and access a wide range of financial services.
Coins is fully regulated by the Bangko Sentral ng Pilipinas (BSP) and is the first ever crypto-based company in Asia to hold both Virtual Currency and Electronic Money Issuer licenses from a central bank.
Responsibilities
What you'll do:
- Document Coordination: Collect KYC (Know Your Customer) documents and service agreements from clients immediately after a sale is closed.
- Quality Control: Review all submitted paperwork for accuracy and completeness before passing them to the Partner Solutions team to prevent back-and-forth delays.
- Liaison Work: Act as the main point of contact between Sales (Field or AM) and the onboarding teams to track the status of new accounts.
- Pipeline Support: Maintain updated records in the CRM to ensure the sales team has real-time visibility on onboarding progress.
- Client Communication: Professional follow-ups with clients to retrieve missing information or clarify document requirements.
Requirements
What we expect from you:
- Bachelor’s degree in Business, Marketing, or any related field.
- 1–3 years of experience in sales, merchant acquisition, or business development — preferably in fintech, banking, or e-commerce.
- Fresh graduates with strong potential and a positive, can-do attitude are also welcome to apply.
- Ability to review complex data, identify discrepancies, and solve problems independently.
- Excellent verbal/written communication and presentation skills. You should be comfortable speaking with various stakeholders.
- Self-motivated, results-driven, and capable of working with minimal supervision. A strong customer service mindset is essential.
Conditions & Benefits
Additional:
- Join the Coins Team Now!
- Meaningful Collaborations: The successful candidate will work cross-functionally with other relevant teams to carry out implementations that will improve and create an impact on customer experience.
- Scalable Growth: Be part of a fast-growing organization with the vision to expand its territories outside APAC which will provide opportunities for career advancement.
- A Space For Bright Ideas: Let your bright ideas be converted into meaningful changes! Coins culture welcomes new ideas backed up by data to create an impact.
Job Details
Market range (est.)$90k–$180k
LocationRemote
AI Score★★★★☆☆☆☆☆☆ 4/10
PostedSep 17, 2026 (3d ago)
Tags & Skills
cryptofintechmarketingsalesOtherremote