Role in brief
Luno is hiring a Senior Manager for Payment Partnerships to lead banking and payment-provider collaborations in Africa and Southeast Asia. Candidates with significant experience in payment partnerships and strong negotiation skills should apply.
About the role
In this role, you will be responsible for sourcing and negotiating partnerships with banks and payment service providers across targeted regions. Your expertise will enhance customer transactions by ensuring reliable payment solutions while managing existing partner relationships.
You will work closely with various teams, including Compliance and Legal, to ensure all partnerships meet necessary regulatory and technical standards. Success in this position is defined by your ability to build a robust pipeline of partners and drive performance improvements across payment operations.
The salary range for this position is between $98,000 and $162,000, reflecting the seniority and expertise required.
Who this role suits
- A professional with 5-8+ years in payment partnerships or business development, preferably within fintech or banking.
- Someone who thrives in a remote-first environment and can operate autonomously across multiple time zones.
- An individual with strong negotiation skills and commercial acumen, capable of structuring beneficial deals.
- A relationship-builder who excels in cross-functional collaboration and has a genuine interest in crypto and digital assets.
From the employer
Responsibilities
- Identify, prioritise and build a pipeline of payment providers, banks and PSPs across African markets (and select Southeast Asian markets).
- Own end-to-end deal execution: outreach, commercial negotiation, contracting and onboarding of new banking and payment-provider partners.
- Manage and grow a portfolio of existing partner relationships, acting as the primary point of contact for commercial, operational and performance matters.
- Negotiate commercial terms — pricing, settlement, liability, SLAs — that improve the cost, coverage and reliability of GTXN’s payment rails.
- Work closely with Compliance, Legal, Risk and Product/Engineering to ensure new partnerships meet regulatory, licensing and integration requirements before go-live.
- Monitor partner performance against agreed SLAs (uptime, settlement times, success rates) and drive remediation where partners underperform.
- Track regulatory, competitive and market developments across target emerging markets that could affect partner selection or deal terms.
- Represent GTXN with key partners and at industry events, building GTXN’s reputation as a partner of choice in target markets.
- Feed market intelligence into GTXN’s regional expansion strategy, helping prioritise markets and partners with the strongest commercial and strategic fit.
Requirements
- 5-8+ years of experience in payment partnerships, business development or commercial roles at a payment service provider, bank, remittance company or fintech.
- Demonstrable experience engaging with payment providers and banks across African markets; experience doing the same in Southeast Asia is a strong advantage.
- Deep understanding of cross-border payment flows and the commercial and technical mechanics of PSP and banking partnerships (settlement, FX, licensing, compliance).
- Proven ability to independently source, negotiate and close commercial agreements, from first contact through contract execution and onboarding.
- Strong commercial acumen and negotiation skills, able to structure deals that balance cost, risk and speed to market.
- Comfortable operating with high autonomy in a remote-first, distributed team, across multiple time zones and jurisdictions.
- Excellent relationship-management and stakeholder-management skills, able to work cross-functionally with Compliance, Legal, Risk, Product and Engineering.
- Strong written and verbal communication skills in English; additional languages relevant to target African (or Southeast Asian) markets are advantageous.
- An existing network of relationships with payment providers and banks in target African markets is a strong advantage.
- Willingness to travel as required to meet partners and represent GTXN in-market.
- Working knowledge of, and genuine interest in, crypto and digital assets is advantageous.
Conditions
- Remote but reachable work policy gives you the freedom to choose between working from home or the office.
- Option to buy and sell up to 5 days leave.
- Excellent private medical insurance.
- Retirement fund benefit.
- Access to Learnably and additional learning platforms for personal and professional development.
- 6 months primary care-giver leave.
- Paw-ternity leave for your furry friend.
- Annual Inspiration Day in addition to your annual leave which increases based on your length of service.
- A collaborative, friendly work community, with regular social events and virtual classes.
- Free lunch and snacks.
- 0 fees up to a certain amount with Luno from the day you start (Offer only available on Luno Instant Buy, not Luno Exchange).
Questions about this role
What is the remote policy?
The position is remote but offers flexibility to choose between working from home or the office.
What level of experience is required?
Candidates should have 5-8+ years of experience in payment partnerships or related commercial roles.
How can I apply?
Interested candidates can apply through the Luno website.
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