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Join Betsson Group as a Technical Support Engineer in Malaga, focusing on online casino gameplay and game discovery. Be part of a passionate team enhancing our gaming platform for a worldwide audience.
Betsson Group focuses on online casino Game Play and Game Discovery across all our brands and markets. We aim to offer the best gaming products in the industry and an exciting user experience when playing on our sites.
- Provide high quality 3rd line Technical Support for iGaming System to our Customer Support Team, or to our Central Gaming or to our Partners and Engineers in multiple locations.
- Participate in regular configurations of iGaming System.
- Communicate with providers/business clarifying operational requirements/conditions.
- Collaborate across engineering, operations, and product teams to drive business OKRs and deliver operational excellence.
- Expertise in technical support, particularly across 2nd/3rd line support to fix complex and challenging issues with our product mainly in (C# .NET).
- Knowledge across backend engineering, particularly with C# .NET, microservices, APIs, certificates and cloud-based development.
- Frontend engineering skills, especially with HTML, CSS, JavaScript, TypeScript and micro-frontend architecture.
- Experience of working with QA Engineers and understanding of manual and automation testing.
- Experience working in Agile/Scrum environments.
- Hands-on experience with CI/CD pipelines and Change Management processes.
- Proven ability to prioritise competing requests using frameworks like MoSCoW or the Impact/Urgency Matrix.
- Self-starter mindset with a strong commitment to teamwork and shared success.
- 25 working days of paid vacation.
- Private health and life insurance.
- Flexible compensation package for transport, meals, and more!
- Hybrid work policy for the best of office and home.
- Up to 10 days per year working remotely from abroad.
- €300 yearly wellness allowance.
- Office perks to make your day easier.
- Referral program with a bonus for successful hires.
- Intensive summer schedule in August for extra flexibility and work-life balance.
- Team-building events, Friday bars, social clubs, parties and other events.