What You’ll Do

• Serve as the primary contact for brokers and correspondents on all submitted Non-QM files.
• Review loan packages to ensure they meet submission standards and program guidelines.
• Collect, review, and validate documentation related to income, assets, credit, and disclosures.
• Maintain accurate and up-to-date status in the LOS.
• Respond to internal QC or audit findings post-close.
• Deliver exceptional service to broker partners with regular status updates and proactive pipeline management.
• Identify process efficiencies and contribute to continuous improvement within the Third Party channel.
• Other related duties as assigned.

What We Look For

• Minimum 5 years of mortgage operations experience, with at least 2 years focused on Non-QM Products.
• Strong knowledge of Non-QM guidelines, Third Party workflows, and loan structuring.
• Prior experience as a Third Party Account Manager, Processor, or Coordinator is highly valued.
• Clear, confident communication and the ability to build strong broker relationships.
• Familiarity with LOS platforms and a passion for operational efficiency.
• Self-starter who thrives in a high-volume, deadline-driven environment.
• BA/BS preferred but not required.

Salary

• Base Compensation Range: $59,400-$71,280/yr
• 25% annual bonus target, paid quarterly
• Company equity in the form of RSUs

Benefits

• Comprehensive medical, dental, and vision coverage, with 100% employer-paid premiums for employees and their dependents on select plans.
• Company HSA, FSA, Dependent Care FSA, 401(k), and commuter benefits.
• Employer-paid life and disability insurance.
• 11 observed holidays and PTO plan.
• Up to 12 weeks of paid family leave.
• Continuing education reimbursement.