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◆ 6/10
cryptofintechsupportOther
About this role
Join Crypto.com as a Trading Support Analyst to monitor trading systems, provide support, and improve processes in a fast-paced environment.
Description
Crypto.com is a leading cryptocurrency platform that offers a wide range of financial services, including trading, investing, and payment solutions.
Responsibilities
- Monitor live trading systems, strategies, orders, positions, P&L, and risk.
- Act as the first line of support for trading, execution, exchange connectivity, and production issues.
- Investigate and resolve order, position, P&L, reconciliation, and trading-system exceptions.
- Coordinate with traders, quantitative developers, exchanges, brokers, and other counterparties to resolve live trading issues.
- Support strategy deployments, system releases, testing, and production changes.
- Monitor exchange and market events, outages, connectivity issues, and other operational risks.
- Analyze trading and operational metrics to identify issues and improve processes.
- Develop tools and automation to improve monitoring, reconciliation, reporting, and trading operations.
- Maintain operational procedures and controls for production trading.
- Participate in local trading coverage and rotating weekend coverage.
Requirements
- 3+ years of experience in electronic trading, trade support, trading operations, production support, or a related role.
- Strong understanding of electronic trading, order lifecycle, positions, P&L, and risk.
- Ability to troubleshoot issues calmly and effectively in a fast-moving production environment.
- Strong Python or scripting skills; SQL experience is preferred.
- Experience working with large trading or market datasets.
- Strong analytical, communication, and problem-solving skills.
- Bachelor's degree in Computer Science, Engineering, Mathematics, Finance, or another quantitative discipline, or equivalent relevant experience.
Conditions & Benefits
- Full-time position.
- Hybrid workplace in London.
- Opportunity to work in a dynamic and fast-paced environment.
Job Details
Market range (est.)$90k–$180k
LocationRemote
AI Score★★★★★★☆☆☆☆ 6/10
PostedOct 5, 2026 (7d ago)
Tags & Skills
cryptofintechsupportOtherremote
Tech Stack
PythonSQLtrading systemsdata analysis