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Join Airbnb as the Business Operations and Growth Lead for Asia, driving growth and operational excellence across diverse markets. This role involves strategic oversight, cross-functional collaboration, and data-driven decision-making.
Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way.
Responsibilities
- Own the regional business reporting structure, inputs and cadence regionally and globally.
- Lead the end-to-end operations and delivery of selected regional growth levers including go-to-market, measurement and optimization.
- Own the regional view of the cross-functional roadmap across supply, product, payments, policy, brand and growth marketing, and drive accountability on delivery through cross-functional collaboration.
- Own the regional competitive view across both guest and host and enable capabilities locally for country teams for local competitors.
- Synthesize data, trends, guest and host insights, and analysis into actionable recommendations for the regional business.
- Conduct deep dives into operational, programs or functional topics as needed, working with FP&A to assess business performance across areas of strength and weakness.
- Drive entity prioritization and lead entity setup across Asia markets, coordinating with legal, tax, finance and country teams.
Requirements
- 10+ years in business operations, strategy, consulting or program management, ideally in a marketplace, consumer technology, hospitality or online travel agency (OTA) environment.
- Experience managing programs or operations across multiple countries with varying levels of maturity, and across time zones.
- A proven track record building and running business operating cadences for a distributed organization: reporting, business reviews, and the follow-through that makes commitments land.
- Exceptional cross-functional orchestration in a heavily matrixed organization, creating clarity where ownership is split across product, growth marketing, payments, supply and country teams.
- Strong operating discipline: cross-workstream roadmaps, launch management, business reviews and executive reporting, and crisp written communication that keeps distributed teams aligned.
- Analytical fluency: comfortable in the numbers, builds the analysis personally, and sets consistent measurement standards with analytics and finance partners (Excel and SQL).
- Thrives in ambiguity, with a strong bias to action, ownership and ruthless prioritization.
- Fluent written and spoken English; expected in office ~3 days per week.
Conditions
- Reasonable Accommodations: We are committed to providing reasonable accommodations throughout the recruitment process for applicants with disabilities. If you need assistance, or an accommodation, please let your recruiter know once you are contacted about a role.
- A Note on Recruiting Scams: Scammers sometimes pose as Airbnb recruiters to get money or personal information from candidates. A few things that will always be true for Airbnb’s hiring process: our open roles are posted on Airbnb’s Career’s Page at careers.airbnb.com, and our recruiters correspond only from @ airbnb.com or @ ext.airbnb.com email addresses. Our recruiters will never ask for your Social Security number, bank account details, passport, or payment app information while you are interviewing. We’ll also never ask you to pay a fee, send money, deposit or cash a check, or purchase work-related equipment (such as a company laptop) during the interview process. We encourage candidates to remain vigilant of these recruiting scams and not share sensitive information if you do not believe an individual is actually affiliated with Airbnb.