Program Launches

• Supporting recruitment and onboarding education for new co-hosts, Ambassadors, and other hosts in these programs.
• Analyzing regional and territory business trends and outcomes to identify and scale growth opportunities.
• Designing, piloting, and testing new levers that support host growth at scale.
• Developing and maintaining a community forum to increase reach and feedback loops for program, product support and community support.
• Execution of workshops, events, webinars, partnerships and other channels to build an integrated strategy.
• Adapting central programs to support regional objectives.

Community Management

• Design and operationalize effective email and scaled communication campaigns to support lifecycle engagement and education.
• Serve as the primary point of contact for hosts in the Community Powered Growth programs, advising and supporting them as they build their property management businesses.
• Building sentiment and feedback channels to size and package insights for product and central programs.
• Identify and pilot opportunities to increase overall host success.

Business Strategy

• Responsible for revenue and host growth goals.
• Develop new programs and initiatives.
• Implement plans and evaluate overall efficacy to inform business initiatives.
• Lead through inspiration, influence, and our core value of belonging.

Expertise

• 8+ years experience in Sales, Business Operations, or Business Development in Tech, Real Estate/Property Management, or Travel.
• Strategic thinking; proven ability to drive growth and own growth OKRs while exceeding goals.
• Strong project management skills and demonstrated experience leading strategic programs and processes.
• Sales or external relationship management experience across tech and consumer goods.
• Excellent communication (written & verbal) and interpersonal skills with strong business acumen.
• Strong empathy for our community and passion for revenue and growth.
• Deep understanding of value drivers in recurring revenue business models.
• Ability to flourish with minimal guidance, be proactive, and handle uncertainty and ambiguity.
• Expert with Excel (pivot tables, large data set analyses, and formulas), analytical tools (SQL), and methodologies like capacity planning, forecasting, general modeling for prioritization and decision making.
• Comfortable with Google Docs, Salesforce CRM, and other technology solutions for driving supply acquisition, territory management and retention.
• Deep knowledge and experience using collaborative project management tools and processes (e.g. Asana, Airtable, etc.).

Our Commitment To Inclusion & Belonging

• Airbnb is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, and allow us to attract creatively-led people, and to develop the best products, services and solutions.

How We'll Take Care of You

• Our job titles may span more than one career level. The actual base pay is dependent upon many factors, such as: training, transferable skills, work experience, business needs and market demands.
• The base pay range shown below is monthly, is subject to change and may be modified in the future.
• This role may also be eligible for bonus, equity, benefits, and Employee Travel Credits.
• Brazil Monthly Pay Range R$22.000 — R$27.500 BRL.