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Business Operations Manager, Marketing and Communications
Remote
Market range (est.) $90k–$180k
◆ 6/10
marketingtechOtherremote
About this role
Join Perplexity as a Business Operations Manager to streamline marketing and communications processes in a fast-growing environment. Oversee tools, manage vendors, and ensure smooth operations for the team.
Description
Perplexity is scaling at a pace few companies experience, and the Communications and Marketing team is growing with it. We're hiring a Business Operations Manager to build and run the operating system underneath, so an incredibly busy team can move fast and stay in lockstep.
Responsibilities
- Own the marketing and comms tool stack: evaluate, procure, onboard, provision access, train the team, and retire what we've outgrown
- Build and maintain internal tools such as calendars, intake forms, dashboards, trackers, and automations, and keep them reliable as more people depend on them
- Run the team's operating rhythm: priorities, launch and campaign calendars, planning cycles, and the cross-functional handoffs that carry work from idea to launch without dropped threads
- Manage agencies, contractors, and vendors from selection and onboarding through scopes, invoices, renewals, and performance
- Keep contracts and procurement moving with Legal and Finance so agreements never become the bottleneck
- Be the connective tissue across the team: know who's working on what, spot dependencies early, and keep people aligned without adding meetings
- Act as a thought partner and triage point to leadership: keep them informed, spot problems early, know when to escalate, propose solutions, and see them through
- Add rigor without slowing anyone down, knowing the difference between process that helps and process that's overhead
Requirements
- 4-7 years in marketing operations, business operations, or a similar systems-and-process role, ideally in a fast-growing technology company
- You build things. You've stood up tools, automations, or dashboards yourself, and AI tools are already part of how you work
- Strong analytical instincts, able to turn messy inputs into numbers leadership can trust
- Experience managing agency, contractor, or vendor relationships and working with Legal and Finance on contracts and procurement
- Exceptionally organized and genuinely relational. People like working with you, tell you things early, and trust you with what's really going on
- A clear, direct communicator who can brief an executive, run a cross-functional meeting, and write a process doc people actually follow
- Demonstrated experience working closely with and as a trusted partner to senior executives
- Comfortable in ambiguity and thinks in scale, building things that hold up when the team, budget, or number of launches doubles
- No specific tool stack required. You've operated marketing or comms systems in a high-growth environment and can pick ours up fast
Job Details
Market range (est.)$90k–$180k
LocationRemote
AI Score★★★★★★☆☆☆☆ 6/10
PostedSep 30, 2026 (12d ago)
Tags & Skills
marketingtechOtherremote