Web3 Jobs & Crypto Jobs Where crypto teams hire. Where builders get found.
The #1 crypto-native job board for web3 jobs, crypto jobs & blockchain vacancies. Every role in the ecosystem — dev, design, marketing & more. Remote-first at top protocols, DAOs & companies.
By using web3vacancy you agree to our Terms of Service and Privacy Policy.
Latest Crypto Job Vacancies
No applications. Teams find and message you directly.
Join IGT as a Client Success Relationship Manager to enhance customer satisfaction and drive business solutions across multiple products and locations. Travel is estimated at about 70% of your time.
IGT, where innovation meets entertainment on a global scale! From the casino floor to your mobile screen, we deliver thrilling, responsible, and unforgettable gaming experiences —powered by world‑class content, strong technical and commercial capabilities and nurtured by a culture of collaboration, accountability, and ownership.
- Maintain ongoing relationships with assigned IGT customers
- Complete a variety of complex customer care tasks and solve problems in creative ways
- Conduct and orchestrate QBR with clients and key stakeholders within IGT
- Develop and maintain account plans
- Discover opportunities and work with the sales team to convert opportunities to sales
- Develop and execute remediation plans for IGT customers
- Participate in CSAT activities to maintain a high level of CSAT for IGT clients
- Support in achieving monthly, quarterly, and annual revenue targets
- Ensure customer satisfaction with company projects and services
- Identify, track and follow-up to resolution on all open items related to the installation and upgrading of IGT products
- Address, liaise and resolve clients' concerns, including accounting, training and customer service issues
- Keep sales and service management apprised of progress toward the resolution of all unresolved IGT issues
- Track and communicate compliance status of new and enhanced products for customers
- Typically has a minimum of 2-3 years of experience in customer service delivery in face-to-face situations
- Typically has 4+ years of project or team lead experience
- Bachelor's degree or equivalent years in position
- Customer care and problem resolution
- Resolution team / project management
- Communication at all levels internally and externally
- IGT product portfolio knowledge (not required)
- Ability to pass a Background Security Investigation
- Ability to Travel
- Must be at least 21 years of age
- Able to obtain a Gaming License
- Valid driver license and clean driving record
- Able to pass a Security Background Investigation
- Base pay is one component of IGT’s total rewards program
- Employees may be eligible for bonus or commission opportunities
- Comprehensive benefits package, which may include a 401(k) savings plan with company contributions, medical, dental, and vision insurance, life and disability coverage, paid time off, tuition reimbursement, and other wellness programs, subject to eligibility requirements.