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Crypto.com is seeking a Compliance Manager to support U.S. exchange operations, focusing on regulatory compliance and operational excellence in a fast-paced environment.
Founded in 2016, Crypto.com serves more than 150 million customers and is the world's fastest growing global cryptocurrency platform. Our vision is simple: Cryptocurrency in Every Wallet™. Built on a foundation of security, privacy, and compliance, Crypto.com is committed to accelerating the adoption of cryptocurrency through innovation and empowering the next generation of builders, creators, and entrepreneurs to develop a fairer and more equitable digital ecosystem.
- Support and maintain the Crypto.com Compliance Program to include: Bank Secrecy Act/Anti-Money Laundering (BSA/AML), policy development, procedure maintenance, and ongoing monitoring
- Support audits and reviews of the AML compliance program; engage with internal stakeholders to facilitate issue resolution
- Assist in the development and management of project plans for regulatory remediation efforts, including scope, timelines, resources, and deliverables
- Coordinate with internal teams and external consultants to facilitate remediation efforts and communicate progress to relevant stakeholders
- Prepare materials for working groups, committees, project dashboards, and executive presentations
- Ensure clear and timely customer communication during the RFI process
- Conduct due diligence reviews and ad hoc compliance assessments as needed
- Support consumer compliance obligations, including Reg E (chargebacks, notice requirements, prepaid card and credit card compliance) and UDAAP
- Own and maintain compliance policies and procedures, keeping them current with regulatory changes and business developments
- Identify procedural opportunities and help drive process improvements across the compliance function
- Perform ad hoc special projects as required
- Work with regulators and help facilitate regulatory relationships as needed
- 3+ years of compliance experience in a financial services, fintech, or banking environment
- Working knowledge of BSA/AML requirements and the Bank Secrecy Act framework
- Direct experience with consumer compliance regulations, including Reg E and UDAAP
- Experience supporting regulatory audits, managing remediation projects, and coordinating cross-functional compliance efforts
- Strong attention to detail and the ability to manage multiple priorities in a dynamic environment
- Experience preparing materials for working groups, committees, or regulatory submissions
- Comfort with ambiguity. You’re someone who doesn’t need a fully paved road to get moving
- Fintech or crypto industry background preferred
- Consumer compliance experience (Reg E, prepaid/credit card) is a strong plus
- Familiarity with banking regulators and examination processes is a plus
- Competitive salary
- Attractive annual leave entitlement including: birthday, work anniversary
- 401(k) plan with employer match
- Eligible for company-sponsored group health, dental, vision, and life/disability insurance
- Work Flexibility Adoption. Flexi-work hour and hybrid or remote set-up
- Aspire career alternatives through us. Our internal mobility program can offer employees a diverse scope.