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Join xAI as a Data Center Operations Supervisor in Memphis, TN, overseeing server and network infrastructure while leading a team of technicians to ensure optimal operations.
SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today, SpaceX is actively developing the technologies to make this possible, with the ultimate goal of making life multiplanetary and expanding consciousness to the stars. SpaceXSI is building Super Intelligence to understand the universe and help expand humanity’s knowledge and capabilities. We work across the full Super Intelligence stack: compute (Colossus supercomputers), models (Grok), and applications (Grok Bot, Grok Build, Grok Imagine, Grok Voice, and X). We're creating a powerful flywheel where more compute trains better models, better models power more useful products, and what we learn from people using those products shapes what we build next.
- Lead and mentor a team of data center technicians, fostering a culture of excellence and continuous improvement.
- Oversee the installation, maintenance, and troubleshooting of server and network infrastructure.
- Manage and optimize data center operations, including power supply cabling, fiber/optics labeling, and hardware decommissioning.
- Develop and enforce standard operating procedures (SOPs) and ensure adherence to safety protocols.
- Coordinate with engineering and provisioning teams to ensure seamless hardware intake and repair processes.
- Utilize internal applications for inventory and asset management, ensuring accurate tracking and reporting.
- Manage data center operations tickets via Jira, ensuring timely resolution and documentation.
- Collaborate with cross-functional teams to design and implement network layouts and solutions.
- Lead initiatives to improve operational efficiency and reduce downtime.
- Provide on-call support and respond to critical events as needed.
- High school diploma or equivalency certificate.
- 5+ years of experience working with server, storage, compute, and network hardware.
- 5+ years of experience troubleshooting and repairing servers and networking infrastructure.
- Proven leadership experience in a data center or technical operations environment.
PREFERRED SKILLS AND EXPERIENCE:
- Strong Linux skills, including navigating system directories, manipulating files in the Linux shell, user permission configuration, and package installation.
- Experience with Python, Bash or other scripting languages.
- Experience leading data center infrastructure projects.
- Familiarity with structured cabling (copper/fiber) and power and cooling concepts inside the data center.
- Excellent prioritization and time management skills.
- Ability to work in a fast-paced environment and maintain attention to detail.
- Position is subject to pre-employment and annual post-employment background checks.
- Ability to lift up to 35 lbs. unassisted.
- Comfortable working at elevated heights (up to 50 feet) with appropriate safety gear.
- Comfortable working in an environment requiring exposure to noise.
- Available to work evenings and weekends, as the schedule varies depending on site operational needs; flexibility is required.