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cryptofintechoperationsOther
About this role
Join Coinhako as a Finance Operations Specialist to support daily operations in the digital-asset business, focusing on asset reconciliation, trade settlement, and process improvement.
Description
Coinhako supports the day-to-day operations of the company’s digital-asset business. The role is responsible for asset reconciliation, trade settlement, safeguarding controls, operational reporting, issue resolution, and process improvement.
Responsibilities
What you'll be doing:
- Coordinate daily operational activities and ad hoc assignments from the reporting manager, ensuring adherence to standard operating procedures, internal controls, service-level expectations, and quality standards.
- Perform daily reconciliation of the company’s and clients’ digital assets, fiat balances, receivables, payables, and other relevant assets and liabilities across wallets, custodians, exchanges, banks, and internal ledgers.
- Investigate reconciliation breaks and balance discrepancies, identify their root causes, and coordinate with the relevant teams or counterparties to ensure timely resolution.
- Facilitate the timely and accurate settlement of digital-asset and fiat transactions with exchanges, custodians, liquidity providers, banks, and other counterparties.
- Monitor pending deposits, withdrawals, transfers, and trade settlements, escalating delayed, failed, or unusual transactions in accordance with established procedures.
- Support the proper segregation and safeguarding of client assets in accordance with applicable Monetary Authority of Singapore requirements, internal policies, and regulatory obligations.
- Maintain accurate operational records and supporting documentation to provide a clear audit trail for transactions, reconciliations, approvals, and exception handling.
- Prepare accurate and timely reports covering operational accounts, asset positions, transaction activity, reconciliation exceptions, settlement status, and key operational metrics.
- Address day-to-day operational issues and incidents, working with Technology, Trading, Finance, Compliance, Risk, Customer Support, and other relevant departments to achieve prompt resolution.
- Escalate material discrepancies, control failures, settlement risks, and operational incidents to the appropriate stakeholders in a timely manner.
- Facilitate clear communication and effective information flow between the Operations team and other departments to support seamless collaboration and coordinated decision-making.
- Assist with the development, documentation, implementation, and periodic review of operational procedures, controls, checklists, and contingency plans.
- Identify operational risks, control gaps, and opportunities for process improvement, and implement practical solutions to improve accuracy, efficiency, scalability, and resilience.
- Participate in operational risk assessments, internal and external audits, compliance reviews, and regulatory reporting exercises, where required.
- Contribute to projects involving workflow automation, system integration, data analytics, and the responsible deployment of artificial intelligence within operational processes.
- Assist with testing, validating, and implementing new systems, products, custody arrangements, trading venues, and operational workflows.
- Monitor the effectiveness of automated processes and ensure that appropriate review, approval, exception-management, and human-oversight controls remain in place.
- Stay informed about developments in digital-asset markets, blockchain transactions, custody practices, settlement infrastructure, and relevant regulatory requirements.
Requirements
What we're looking for:
- Bachelor’s degree in Business, Finance, Accounting, Economics, Operations, Information Systems, or a related discipline.
- Relevant experience in operations, settlements, reconciliation, treasury, custody, brokerage, financial services, fintech, or digital assets.
- Strong understanding of transaction lifecycles, reconciliations, asset safeguarding, and operational controls.
- Familiarity with digital-asset wallets, blockchain transactions, cryptocurrency exchanges, custodians, and fiat payment processes is preferred.
- Awareness of the Singapore regulatory environment and MAS requirements applicable to digital-payment-token or digital-asset businesses is advantageous.
- Strong numerical, analytical, and problem-solving skills, with excellent attention to detail.
- Ability to investigate discrepancies systematically and manage multiple time-sensitive tasks in a fast-paced environment.
- Strong written and verbal communication skills, with the ability to collaborate effectively across departments and with external counterparties.
- Proficiency in Microsoft Excel or Google Sheets; experience with SQL, data-visualisation tools, workflow automation, or AI-enabled tools is an advantage.
- High level of integrity and sound judgment when handling client assets, confidential information, and sensitive transactions.
Conditions & Benefits
What’s in for you:
- Friendly and fun start-up work culture.
- Convenient work location located in the heart of CBD area.
- Generous annual leaves on top of national holidays.
- Medical coverage including GP, Specialist, TCM, and more.
- Self-care benefits and exciting fitness workshops/webinars.
- Vibrant office with a well-stocked pantry.
Job Details
Market range (est.)$90k–$180k
LocationOffice
AI Score★★★★★★☆☆☆☆ 6/10
PostedAug 18, 2026 (2d ago)
Tags & Skills
cryptofintechoperationsOtheroffice
Tech Stack
financeoperationsdigital assetscryptocurrencydata analysisMicrosoft ExcelGoogle Sheets