Web3 Jobs & Crypto Jobs Where crypto teams hire. Where builders get found.

- Lead and develop the team responsible for protecting Shakepay’s platform and customers from fraud, abuse, scams, and financial risk. - Own operational performance across fraud operations, including team capacity planning, prioritization, escalation management, and continuous process improvement. - Act as the DRI for key fraud and risk initiatives, driving alignment and execution across engineering, product, design, data, compliance, and operations teams. - Drive the evolution of Shakepay’s fraud prevention and risk operations capabilities, balancing automation, controls, customer experience, and operational scalability. - Work closely with engineering and data teams to improve risk tooling, operational workflows, detection systems, and reporting infrastructure. - Use data and operational insights to identify emerging fraud trends, improve decisioning strategies, and optimize operational efficiency. - Champion customer-centric fraud and security experiences across the product journey. - Help scale risk operations across current and future financial services products while improving cross-functional coordination and reducing operational silos. - Foster a high-accountability, high-performance team culture through strong coaching, operational rigor, and clear ownership.

- 5+ years of experience leading risk, fraud, trust & safety, or operational risk functions within fintech, crypto, payments, or financial services. - Strong understanding of the cryptocurrency ecosystem, including blockchain transactions, fraud vectors, scam typologies, and operational risk in digital asset platforms. - Proven experience managing and coaching high-performing operational teams in fast-paced, high-growth environments. - Strong cross-functional leadership skills with the ability to act as a DRI across engineering, product, design, data, and operations teams. - Hands-on analytical and technical proficiency, including SQL and operational data analysis, with the ability to engage deeply on risk tooling, workflows, and infrastructure. - Experience building scalable, technology-enabled risk operations while balancing automation, controls, and customer experience. - Pragmatic mindset and comfort operating in imperfect or evolving systems and data environments.

- **Help shape the future of money:** Be part of a team that's revolutionizing financial services in Canada, one sat at a time. - **Impact millions:** As cryptocurrency continues to gain traction, our potential for growth is massive. You can help us bring Shakepay and Bitcoin to all Canadians. - **Grow your career:** We’re growing, and so can you! We have programs in place to encourage continuous learning, growth, and development. - **Ideas, not titles:** We want the best ideas to make their way through, no matter where they come from. - **Be an owner:** Every employee has stock options as part of their total compensation. - **Reach your goals:** Yearly salary assessments. - **Health & wellness:** Access to comprehensive health and dental coverage, including health and wellness spending accounts. - **Remote-friendly:** Work from anywhere in Canada, with optional access to our office spaces in Montreal and Toronto. - **Level Up:** A $2,000 annual budget for courses, certifications, and training to support your career growth. - **Time off:** 20 days of vacation per year. And if you use all your vacation, we give you a $1,000 bonus. - **Parental leave:** Enjoy a parental leave top up to 100% of your salary for 18 weeks. - **Have fun together:** quarterly team-specific or company-wide offsite to connect with each other.